Family Won Tennis and Marketing

This coach is horrible. I paid for 20 lessons in advance in November. I received only 1 lesson so far (mid-January). He cancels classes all the time, and he doesn't care about my progress. Tennis was supposed to be part of my recovery from illness, and Vasilii ruined it 100%. Now it looks like I am stuck with him for 20 months or more, and Im sure I will have no progress whatsoever because I won't be able to get muscle memory. Of course, he will tell you he can't control the weather or his kids getting sick, but if you cancel 90% of your lessons, that's not the weather. That's your attitude. He never apologized or explained what was going on. He refused to give my money back, so I lost my money and the opportunity to play tennis.

The coach had a good and solid understanding of tennis technique and form, but his professionalism was lacking. There were frequent cancellations and poor communication from the very start. After paying upfront, scheduling lessons became a frustrating ordeal, with constant rescheduling and shifting excuses for the cancellations. Eventually, I became tired of the back-and-forth and the lack of reliability and didn't finish the lessons. If you're looking for consistent lessons, I would recommend finding someone else to avoid the hassle. **Comment Left after response from business** Thank you for your reply. However, I would like to clarify that there was a persistent pattern of cancellations that was not always about weather, health, or travel-related issues. I made considerable efforts to accommodate these changes, frequently adjusting my schedule to align with the coach’s last-minute cancellations. Additionally, I often had to take the initiative to plan and schedule lessons, as communication from the business end was lacking. This created the impression that teaching was not a priority or that the business did not have the capacity to consistently train students. Any urgency to schedule lessons only surfaced when I expressed dissatisfaction, but the cycle of inconsistency would soon resume. To enhance the client experience, I recommend implementing a scheduling app and addressing the frequency of non-essential cancellations. I share this feedback with the intention of helping your business better serve future clients. I have kept this review concise and professional for clarity as there is many more instances that could be added. -

Our experience with this daycare has been exceptional, thanks to Natalia's outstanding dedication and genuine love for kids. She not only excels as a teacher but creates an environment where children thrive. My son absolutely adores her, and it's evident that her passion for nurturing young minds goes beyond just a job. Natalia's warmth, combined with a structured and engaging curriculum, makes this daycare a top choice for parents seeking a caring and enriching place for their little ones. We're grateful for the positive impact she has had on our child's development.

Coach V has been teaching my 4y.o daughter for the past 6 months. He was able to not only teach her the proper technics and tennis basics, but also make her love tennis and enjoy every training lesson. We are so happy that we found the best coach in town. Coach V is very knowledgeable in every aspect of tennis and makes sure to set goals and work on achieving them based on each students individual needs.

My daughters have been learning from Coach V, and it's been a great experience. They've seriously upped their game and fundamentals in the last few months. If you're looking to see some improvement and take your game to the next level, I'd totally recommend getting lessons from Coach V. It's been a game-changer for us!