Equinox Downtown LA

Sick from black mold at equinox! Equinox downtown LA has black mold in the AC vents, and they blast the AC all day long! Air filled with spores. Mainly i feel bad for the employees who breath it all day, but black mold spores are highly neurotoxic and cause life long health problems! even when breathed in occasionally. super crazy for a place where you go to be healthy! membership canceled, i’m chronically ill and i can’t believe the gym that i go to rehab my body in is actually making me sick.

I love this Equinox location so much! The interior design is gorgeous and it’s nice and secluded. The morning classes are never packed so it’s nice to have a lot of space to workout in peace. The trainers here are also super friendly and are always willing to help you with personalized suggestions. Overall, of all the Equinox locations that I’ve tried, I like this one the best. The only complaint I have is that the parking structure is a little crazy.. it’s so hard to find the entrance and when you’re in the structure, it feels like a maze.

This equinox DTLA is relatively smaller than other locations but the interior design is modern, clean & gorgeous. The cleaning staff is amazing at keeping the club & bathroom clean and dry. I hate wet dirty floors lol the men’s bathroom is clean & dry so I am thankful. Many good classes & instructors! I had good experiences taking the classes, because the instructors are professional and friendly. Overall, I enjoy this location!

The parking at this location is so hard to find. I accidentally went into the gate right next to it and was charged $4 instantly. Equinox should at least put a sign on the entrance to let people know about this!

I wouldn’t rely on the common courtesy of some of the front desk or sales staff. They are unhelpful, rude, and non-accommodating. Highly disappointed in how Spencer treated my guest after 3 years of coming to the DTLA club. I had always heard stories about rude Equinox staff who go on power trips or whose egos are in over drive, but had never encountered them before myself until today. I think some humility or courtesy workshops could be helpful in fostering better customer service at this location. Never experienced this at the signature club or the Newport location. They treat their customers with the professionalism and respect of the highest order.