Los Angeles Athletic Club

In all honesty, this was going to be a one star review. I have been staying here at the Los Angeles athletic club since Sunday evening. I have stayed in their single queen and their king room as well as their suite and I also got two double queen rooms that were connecting for my family for one night so I’ve been here a lot plus, I am a member with a long history of loyalty to the athletic club so let me explain why I was very disappointed initially I was having a very hard time getting connecting rooms for the double queens None of the representatives at the front desk were helping me and I need them connected because I have little siblings that need to be close to my parents. I was getting nowhere with the annoying people there at the front desk until Melissa a charming young woman took command and literally through the annoying gentleman to the side approved, connecting rooms for my family. It was just amazing because in her mind as well as mine, it was that easy for a loyal member get it done and that’s what she did After that initial snafu. Everything was smooth sailing until this morning. There was another altercation with the same annoying staff they were unable to put the hold on my card, even though in my bank, it shows that they kept taking it out over and over again it never showed in their system, so by the end of trying to check in my family I had over $1000 and hold for no reason and has anybody who stays in downtown Los Angeles knows you need that money in your debit card so you can go do things without having to transfer funds or God forbid having no funds on top of that that gentleman had removed the connecting rooms But like last time here comes Melissa to the rescue once again throws this annoying gentleman aside puts in the connecting rooms by forcibly, putting a cold or something to override his to be honest I don’t know. I was just stunned in amazement and promised that she would correct the hold by checkout. The facilities and rooms were amazing. The restaurants were gorgeous and was live entertainment plus a comedian on the final night so I guess what I’m saying is Melissa saved your guys ass thank you so much Melissa. I hope they make you manager of the front desk end of hotel coordination the way you handled yourself with authority And speed to check all of us in when that dimwit couldn’t was amazing.

Incredible hotel, filled with hidden gems. Everything you need in 1 place if you enjoy a fit and healthy lifestyle. Incredibly friendly and helpful staff from the front desk to the restaurant. 10/10 experience. Any couple or family who enjoy health and fitness should stay here. However, beware. If you’re in LA to sight see.. you may not make it outside this amazing establishment.

Beautiful old facility with incredible indoor Olympic pool and a great gym. In terms of the service it's kind of hit or miss. They don't quite have it working like a regular hotel. It was hard to get the room cleaned, yeah picked up etc. Overall we're really happy to have stayed here however. Just know it is quirky.

Lovely hotel whether you want to stay active or not. Staff are super efficient and friendly. Sierra at the bar is the best! Nothing was too much trouble. I had a spin class that was like a PT session. The sauna and stream rooms are in the ladies locker room. This extra privacy was fab. Very close to the metro. Like anywhere in downtown LA you needs your wits about you when you leave the hotel.

Overall, I thought the facility was very clean. The service was excellent. The amenities were for the most part lovely. Sierra, the bar keep in Dukes, was fantastic. She was very good at her job and has excellent energy and Communication skills. I was disappointed that they did not have larger size robes in the hotel room or spa. For a facility of this caliber and price point, not to have robes to fit all size guests, is unheard of and offensive. Also, the handicap shower stall in the ladies room did not have a privacy curtain. I think this is an epic fail on the part of management, and shows lack of concern for those with special needs. Overall I like the facility but they have some work to do to make it exceptional.