Gold's Gym

Gold’s Gym Downtown LA is a great place to work out. They offer 3 hours of free parking with validation, which is super convenient. Mornings are usually not too busy, making it easy to access equipment. The gym has a positive environment with quality facilities 😌 definitely recommend! 💪🏻

So it's been a few months since my last post, and I haven't noticed any improvement. Here is a couple more pictures of the etiquette at this location. Arrived at 5am when they had just opened and found an empty red bull from the night before. Weights strewn all over the floor and a guy had his stuff in the way. Honestly wake up staff. Original Post: Management is in need of an extreme wake-up. 1. The staff is useless. They do a decent job of folding towels and greeting you from behind the counter. That is all. At any given time, there are 2-3 people standing around with no real purpose. My suggestion, get them to reorganize the weights at the end of the night. If they show they care, maybe the customers will too. At the very least, they will be earning their paycheck. 2. Cleanliness is lacking. I've been here about 6 times in the last couple of weeks, normally before 2 pm, and I've only seen the cleaning staff one time, same Hispanic lady. She was cleaning the windows one of the times. The sanitizing sprays usually barely have any in them, and I've shown up at 5 in the morning when they open. 3. It is very overcrowded. That's obviously a good thing. Use the staff to enforce some sort sort of order. I've seen a diverse number of clients with no gym etiquette whatsoever, who better to learn this from than the staff. I seriously doubt you will lose clientele to suffer a loss. Let me not only post all the bad but the few good. The towel availability is a great thing. 3 hour free parking is very good. That is about it. Recommend for the manager to take a trip to Santa Anita mall Golds Gym and see where to set the bar. Will update in a month or two in hopes that I see more pros or possibly a change in the way business is run.

Not allow to restroom to visitor, I was gonna get some information after the use restroom? However, counter employees don’t let me use restroom first, I just left with miserable feeling. I’m not joining any Gold’s Gym.

This is my first ever gym membership. Glad I made the decision to try it out. I’m still new to the gym, but so far it has been a good experience. It’s a decently sized gym, but still has good equipment. The PT I was assigned to has done a wonderful job at making me feel welcomed and has taught me new techniques to improve my workouts. I hope it continues to be a good experience for me every time I go. It is packed full of guys most of the time, but if you mind your business and blast your music in your ears, you should be okay! 😁👌🏼

EDIT from 1 star to 4 stars: After leaving this review, management at Gold's has called me to resolve the below experience. They confirmed that the deals should not have been sold as a package. I've been refunded the training days and been assured that this type of behavior isn't in line with the values of the gym and will be addressed with the team. It's very good to know that the team at Gold's takes this type of behavior seriously. I'll be staying at Gold's due to their professional response. ORIGINAL: My experience at this Gym has been alright, but the salesmen did swindle me out of extra money when selling the membership. I was offered a "special deal" where I could get my first and last month off, as well as a permanent $5 off monthly, if I bought 5 trainer days. I learned that deal is on the website without the need to purchase any trainer days. I'm severely disappointed with the management of this branch. To be clear, I would not have bought the trainer days if I did not believe I was saving money on my membership. My personal trainer has been perfect. He's taught me many things I need to know about different muscle groups and how to hit them all properly, as well as the diet required for my goals. I simply wish I had more time with him for the amount that I spent on the meetings, now that i know they weren't really part of any deal. I won't be supporting a Gym that takes advantage of it's customers, and after I've used up my training days I will be switching to a different gym. They don't deserve any loyalty after conducting deals in that fashion. Otherwise, my experience at this gym has been relatively average. Like most gyms in LA, it's pretty understaffed, the weight rack is disorganized, but you can go and get a workout done easily. I do enjoy the class selection that they have.