Planet Fitness

So I’m a regular member at this planet fitness, I consider most of people in this gym like a family, but last night was horrible experience for me, last night I wasn’t there to workout and I was using restroom being a black card member,as I’m a regular member when leaving I meet some friends and they chat you up for like a 2 min chat how’s work and everything , and this lady working at the gym cancelled my membership with the reason “ Out of uniform” if I’m out of uniform please share the video of me even touching the equipment as if I’m going to use it ! , I’m having here back issue and I can’t even walk properly, you can see the video of me entering around 11pm or 11.10pm , if my body language says I can workout !, It’s a disgrace and I feel sad while writing this review , but I think regular people like me that create a family environment at the gym need to be treated well and not rudely ! I’m happy to workout there but want no interaction with her I’ve been coming here more than 18 months. Also the same lady keeps bringing up 12th November issue when I was Harassed by 3 planet fitness members and rather not looking at the issue in details, she brings that topic up every time she can as if she’s doing me a favor letting my membership up “also legal action was taken on the guy that harassed me” so you know who was at fault and so I want to reach out to the manager and the owner that always keep up the board for new people to hire ! I think you all should do a mental assessment of who to hire ! You can reach out to me for further details .

Worst and most run-down PF location I have seen so far. It's a pity because it's one of the very few that is open 24/7, I came to check it out since the one in Falls Church does ridiculous hours during the weekend, but it really feels nasty to workout here (and I am in the army..) finding a pair of matching dumbells is like a treasure hunt, people leave dirty paper towels on the floor, I saw one guy putting the dumbells on the floor instead of re-racking, maybe it's custom doing that here 🤷‍♂️. Showers are dirty as well.

Planet Fitness of Alexandria Kenmore Ave is absolute rubbish. It's very dirty and dark, like a grave. The people managing it are incredibly unprofessional; since I first saw it, I never wanted to go back. For almost a year, they've been deducting money automatically from my account, putting me in a contract without explaining it. When I visited, the staff were very unprofessional, and there was a bad smell around. One guy started behaving unprofessionally towards me. The next day, when I called, they said my membership was in the process of cancellation, yet they've still been deducting money from my account for two months. It's a shame that they misguide their clients.

Not a great Planet Fitness. The only good thing about the gym is it is open 24/7 and has a large parking lot to park in. It is located on a semi-basement level next to an arcade that wreaks of fried food. The level of maintenance and cleanliness in this gym is severely lacking. Benches are ripped and machines have large build up of dust and goop. Finally, good luck getting consistent phone signal in the gym. Because the gym is on a semi-basement level, there are no windows and without connecting to the wifi your phone may have a hard time getting a fast and consistent connection.

I used to go to this gym a few years ago, back then the equipments were clean and fresh. Now, after 10 years revisiting Alexandria; nothing, absolutely nothing has changed!! No new equipment, full of rust, not well taken care!!! Its better to go somewhere else.