Gold's Gym

I paid for a one year membership ahead of time under the pretense that this gym not only had a sauna and a steam room but also punching bags. One month into my membership all punching bags were removed without so much as a warning to "make more room for leg machines" which they already had countless of. To make matters worse, the sauna and steam room are ALWAYS broken, now I'm trapped in a membership at a gym that charges premium prices for amenities it does not even offer and is open less hours than a planet fitness or trufit. I have spoken to management several times asking about the punching bags and they never have an answer for me on the return of the punching bags, at this point return them or return my money. I saw another review on here about filing a class action lawsuit and they may be onto something, y'all are just squeezing your customer's wallets and God knows when that money is gonna be put to good use.

Stopped by for a relaxing steam room / sauna session after a workout, but the sauna is out of order and the steam room wouldn’t turn on. Luckily I got my day pass refunded! Fix your equipment please :)

The paying members need to group together and file a class action lawsuit. Absolutely ridiculous and inexcusable that this place is constantly in disrepair and disorder. Steam room always broken down. Sauna always broken down - poor service. Staff cannot even answer, simple questions as to maintenance and class times They honestly don’t care about its members. Corporate at its worst if you are signing up because you want the extra amenities of a steam room and a sauna and heated pool don’t make the mistake because they never work. They spent more money painting the outside of the building than they do keeping all facilities working. My goodness it’s not like the Valley doesn’t have workers to fix things. Don’t make the mistake also because you think they have lots of classes because most of them are virtual or cancelled. But boy, do they like to charge!

I like the variety of equipment at this Golds. However, good variety is overpowered by the constant disarray. This is the most disorganized Golds gym I’ve ever been to. The dumbbells are never in order. Dumbbells are often missing and found scattered throughout the gym. Overall, the gym is messy and the owner of this location should be embarrassed for constantly offering poor quality.

I really enjoy the body pump classes with Adam. He is very energetic, engaging and motivating. I love the upbeat music and the front counter staff are very friendly especially Bruce.