24 Hour Fitness

Quality of this gym has gone down dramatically. The floors are horrible, dust bunnies everywhere. Some days, as soon as I walk in, it smells like urine. Machines are not cleaned professionally. Hip thrust machine belts are hanging by a thread. Benches are so worn out. They just repainted the inside of the gym but couldn’t fix machines that have been broken for weeks. The restrooms are so disgusting. Everything needs a DEEP DEEP DEEP clean. I’ve avoided going to the sauna because I can’t even think about how many different types of germs there are in there. I tried being patient and thought maybe I was overplaying it but I’m glad most of the reviews feel the same.

I have been going to this gym since it has been opened. I mainly going to the gym for amenities of racquetball court, spa, pool, and the daycare. Every year, the gym is regressing. The people are nice and see the regulars members, however the spa is not working properly with the jets, men's shower have mildew in the shower stall (which I made them aware and didn't clean), racquetball court needs to be sweep/mop (court has dried blood on the floor), and the entire gym is not upgrading nor maintained properly I have been at other 24hr gyms that are older with much older equipment but is In better shape equipment and CLEANED. When my membership is comes closer to the end, I will search for other gyms with the same amenities and better management in taking care of the gym. By taking care of the gym, it show you are taking care of their customers. I had enjoyed the gym, I had sent many friends and family to the gym. They have the same issues with this specific gym, which is sad. This people drive pretty far for this gym to use the amenities. I truly hope it gets better.

I signed up for a 3 day pass as I recently moved to the area and have been gym shopping. On 11/7/2024 I used the 3 day pass with no problem. The person looked at my email and my ID and let me in. I went today on 11/9/24 (still within the 3 day period). It’s a different guy at the desk and I show him my ID and 3 day pass email. He says that they aren’t doing passes until 11 when the sales team gets there and that I need to have a local ID for the pass to be valid. He also stated that since I was a member in the past (In 2018 and in a different state) that I was not eligible for the pass. Per your policy stated online “3-day pass is valid beginning on your first day of usage at a club. Pass good at multiple locations. User must not have been a guest or member of 24 Hour Fitness within the last 6 months. Photo ID required. Local residents only. No other discounts can be used with this offer.” So after reading this I do qualify for the 3 day pass I just didn’t know I needed to show my apartment lease contract to prove residency. My apologies.

This place is discussing. The staff ignore the cleanliness of this facility. I assume that if you work there that part of your job description would be to clean. But no that's not the case. Management should do better with delegating the cleanliness of the equipment and the locker rooms. It is managed poorly. I expected more from this particularly facility.

Edited again July 1. Its been a while since I wrote this review. Went back to visit 24 on a saturday. Same machines still broken. Hot, crowded, trash everywhere. Its like a public bus now. edited;: just went and signed up at LA fitness. added a few of their pics to show how nice in comparison to 24. see the last 3 photos. The second I walked into LA fitness I realized how truly bad 24 is. They should just get rid of all of their machines and start over frankly. Cold AC, clean machines, clean bathrooms.... bye bye 24! I’ve been a member of 24 hour since 1992 and have thousands of workouts under my belt. I’ve been with this location since it was first opened Sadly, this gym has gone completely downhill. Their prices keep dropping and they’re not making as much money as it appears. The gym is always needing a huge Band-Aid. Broken machines everywhere, torn padding on many machines as well . Some haven’t been fixed in over a year. Cushions need to be replaced. I’ve cut myself on several machines from exposed, un protected machine parts. The gym is crowded and whats even worse is because a lot of the machines don’t work everybody’s climbing on the few machines that do work. If only there was another gym closer to my house I would’ve been gone a long time ago from 24. Beware if you are trying to find a gym near you that this one needs a complete overhaul. The staff is great. However, they seem to be just as frustrated as the people that work out here at the condition of the gym, and the fact that upper management at corporate will not fix the problem. Despite repeated attempts to get these things repaired, rumour is they are out of money and simply cannot afford it. I should give it one star, however the staff at this gym are wonderful people and have their hands tied from the money crunchers at corporate.