Planet Fitness

Update October 2024: Looks like some of the employee with attitude are gone. Staff is very friendly so far, they seem to care more about the place. ———————————————— First time on this gym. Very very clean, hopefully it will stay like this. Decent amount of space, everything brand new. Staff could be a little more friendly, specially for all their new members and first timers they will be welcoming these upcoming weeks. I literally had to ask someone to give me a quick tour and show me some the place, and offer me a little bit of explanation, even though I am very courteous to them before hand. I still enjoy it. Put my headphones on, and focus on my thing. I will update review in the upcoming days visiting a few more days Update June 11 ‘24: - Some spaces seem a little cramped, specially where dumbbells are. - No ankle straps offered. There is one machine which is quite off (it is defective from factory by 1-1.5 inch at least) and I brought to attention but I was ignored while the employee trying to give me a “lesson” on why he doesn’t use machines. I have started to find some ball of hairs on the floor, maybe a little more attention on it

Manager is rude, I missed one payment by 4 days the manager walks over in mid workout after the employee told me go ahead and finish. I said let me finish and ill be right over. She starts yelling you have no access I said when I'm done I'll pay it. She said you have to leave you have no access. Getmanagers with proper customer service skills. She needs to be replaced.

I loved my time here at this gym today. Brand new location so everything is brand new and clean. There weren’t many people there from 10-12 pm. Staff is friendly, welcoming and helpful. FYI if you have a classic membership and this isn’t the gym you signed up at.. you will have to pay a $5 franchise fee for the day. I will be going to my home gym to transfer to this one!!

This has been one of the most infuriating and disappointing experiences I’ve ever had. I’m absolutely furious about what happened. The employees outright lied to me, claiming I could freeze my account instead of canceling because I was moving, and that I could simply unfreeze it once I settled in my new city. This was a complete and utter lie. Now, I’m miles away, and the incredibly rude and condescending team member I spoke with over the phone informed me that the only way to unfreeze my account is by showing up in person. This is absolutely ridiculous and unacceptable. I am beyond angry at the lack of accountability, the blatant misinformation, and the dismissive attitude from your staff. This entire experience has been a nightmare, and the level of incompetence and disrespect is shocking.

I come here about five times a week. The gym is always clean And they have the best Staff! They have new equipment so you can’t go wrong! I have the black card membership, so I’m able to go and get massages after I love this place If I could give a 10 stars, I Would!