Crunch Fitness - Richmond Hill

Very clean. I am going now that I have time during different times during the day and I always find personal cleaning bathrooms and early in the morning cleaning the machines. About equipments few might need to be replaced or fixed, but overall very satisfied. About front desk very polite people. They are always ready to help. Highly recommend this location

I simply LOVE this gym! VERY clean, cleaning staff is always on point. It is very close to home. It has everything i need. Plenty of treadmills. Staff is very friendly and approachable. The equipment gets fixed pretty quickly. The only negative things are 1- the dress code enforcement. I've seen guys with jeans, timberland boots, sandals! I've even seen someone working out with an imam garb! 2-People leaving their belongings in the lockers w/o a lock. Almost half of the lockers are like this. Some have literally a shirt in them. Management must know but they don't do anything about it. Can't beat the price for the quality of gym, they also have a good variety of sports drinks and protein bars. Again, kudos to the hard working cleaning staff

This gym is pretty decent. The staff are cool, the equipment is well kept, and it isn’t so busy that you can’t manage to use what you’d like. My only complaint is that the outside by the entrance is always filthy with so much garbage. If management took the initiative to keep the outside curb clean, it would go a long way to making people feel better about coming to the gym. It might sound dumb, but it think it would even make a difference in people’s work out.

Great Gym! But Needs more Equipment! There should be more than 2 benches, more than 1 incline bench, and at least 2 more cable machines. Don’t get me started on the number of platforms. Theres is always a decent number of people at any given time there should be more equipment!

Have been coming here for many years and the quality of service has drastically decreased. Barely any AC sometimes on the weight floor during off-peak hours. Biggest complaint: Customers AND staff don’t rerack weights. I probably waste 10min per session just looking for the equipment I need. Bathroom smells musty. Toilets smell horrendous. They have a lovely custodian but I only see her twice a week. Machines break down frequently but are serviced within a week so that’s a plus.