Retro Fitness

The gym is clean, very well maintained, and managed phenomenally. Usually gyms can be so intimidating, especially a unisex environment, but Retro Fitness on Union Turnpike in Forest Hills is a safe and comfortable environment. No shenanigans whatsoever. The staff ensures all members are respectful and does their own thing. The staff are so friendly, knowledgeable and accessible to answer any and all questions about fitness and nutrition. But above and beyond is their caring and empathy to personal situations that affects my nutrition and fitness. The staff's advice, recommendations, have been incredibly helpful to my needs. A membership at Retro Fitness on Union Turnpike, Forest Hills has been the best decision I ever made.

“I recently visited this gym 6:30 pm and, unfortunately, had a disappointing experience at the front desk. The staff member was less than professional, and I felt they could have handled their role with more courtesy and respect. The tone and attitude didn’t meet the level of service I expect from a gym, where members should feel welcome and supported. I hope management considers providing additional customer service training to ensure all guests feel comfortable and valued when they walk through the doors. This could make a big difference in creating a positive atmosphere for everyone!” Thank you

Love this gym. One of my favorites so far. Once you’ve gone from Planet Fitness to this, your life will change. I have brought many friends to this one specifically and they all had a great time! Even when its rush hour, it doesn’t even feel like it’s a rush. It can be pretty full and STILL have time to put in the work! Everyone is also so nice over there too, even the customers.

This is my second review, and as someone who rarely gives 1-star reviews, it pains me to write this. I understand and appreciate how much effort it takes to run a gym—it’s not an easy task. However, the state of the sauna, steam room, and bathrooms is absolutely unacceptable. The smell is unbearable, and it’s clear that cleanliness is not being prioritized. I even brought this issue to the attention of management, but despite my complaints, nothing has improved. It’s extremely disappointing and feels like customer feedback is being ignored. I hope serious action is taken to fix this, as the current state is ruining the experience for everyone.

This place is filthy and kids working there just don’t care to check and maintain a minimum of decor. Case in point the person who was using the treadmill and put her filthy shoes on the handlebar! Am I supposed to touch that after they are gone? Really unhealthy!!!!