LEVEL Fitness Clubs - Pelham

I recently joined Level Fitness (Pelham) and, overall, have been satisfied with my experience. The gym provides all the basic equipment you would expect for a well-rounded workout, though it comes at a higher price point compared to other local fitness options. The facilities are clean, modern, and well-maintained, creating a more premium atmosphere, which is nice, but the value can vary depending on your fitness needs. One thing to keep in mind is that some amenities are reserved for the highest-tier membership. Certain specialized spaces and equipment are only available to those with upgraded memberships, which could be a drawback if you have a standard membership and expect full access. The basketball court is another key feature. While it is generally open during set hours, it is often reserved for leagues or events. Additionally, no matter which level of membership you obtain, you’re not allowed to bring a friend onto the basketball court although your membership allows you to. Lastly it is mostly available for casual use, it’s unavailable during peak times or when special events are scheduled. A new addition to the gym is the pickleball court, which is a great option for those looking to try something new. However, it's not included in any membership tier. Members can rent the court on an hourly basis, with a discount provided for those with a membership. In conclusion, Level Fitness (Pelham) is a solid choice for anyone seeking a clean, well-equipped gym with a more premium environment. Just be aware that certain amenities and spaces are restricted based on membership tiers. If you value additional flexibility and access to specialized features, upgrading to a higher membership might be a good option. (See the attached for the basketball court restrictions)

The best part is I don’t remember ever having to wait to use a machine, and that’s why I’m still here. The facility is poorly maintained. There are pieces of the flooring that are missing, the ceiling is often leaking or missing sections. About 5 of the treadmills are consistently not working or malfunctioning. The floor boards in the middle of the top floor are a complete safety hazard. I can’t speak for the men’s locker room but many of the lockers in the women’s locker room NEVER work. It’s been this way for at least over a year. There aren’t any towels or napkins/paper towels to dry your hands in the bathroom, just Kleenex. I guess thats better for the environment…..I guess. The maintenance staff is really nice but the locker room always looks and feels dirty, from the mirrors to the walls, it’s just bad. I do appreciate that there are almost always adequate wipes to clean the machines before and after use. All in all I’ve had these complaints for a while and for the price it doesn’t seem worth it. But like I said, I don’t usually have to wait for machines and I can’t say the same for most of the other gyms in the area.

I just started going to this gym with my boyfriend and now we both enjoy going to the gym more often. It feels less like a chore and more like fun with the amount of space there is and the options for private rooms since we have the highest level out of the membership options. I have no complaints because whenever I am there everyone is helpful and it’s been a great and comfortable experience.

It’s a love and hate relationship here. At $89 a month, I wish the cleaning was better. There’s a hand print on the mirror for weeks. When leading up to the bathrooms the floors looks like they need to be scrubbed. One time I guess they used an old mop and the gym just smelled like mildew. I wouldn’t take a shower there tbh but that’s just me. The gym is never too busy or crowded waiting for a machine etc. The instructors and classes are great!

Maybe change the pricing of membership if most machines are not going to be working and in the women's locker room most lockers don't work. The only good thing is that the people that come here to work out aren't weird.