Orangetheory Fitness

The actual classes were ok – really depends on the instructor. The issue I had was that I wanted to cancel my membership but you need to give a month notice before cancelling and I was not made aware of this policy when I signed up. Really disappointing, especially since I couldn't go due to an injury.

Been going since June 2022. It's been hard for me to keep up a consistent gym program, but since joining this gym I have been regularly exercising every week since. Where before I wouldn't have that level of consistency. The work outs are challenging, but they always have options to meet you where you and your body are. I enjoy all the coaches I've interacted with and it does become a close knit community when you go to the same classes week after week. I feel a lot stronger when I do functional everyday movements and I have never had a gym program get me to not press my snooze alarm in the morning cause I know I need to go. The late canceling/no show fee of $12 is a lot, but that definitely keeps me from not missing a workout. You can always avoid the fee by taking a class later in the day, and the staff is understandable if a difficult circumstance keeps you from coming in. Definitely feel like I get in a good workout after each one and no two workouts are exactly the same each week. So it's very stimulating for me. Grateful for this community and since it is national I can get workouts in whenever I travel for work or personal. I used to pay for the premier because I enjoyed going so much (4-5x) I now do the elite plan with 8 classes since it fits my budget right now but I still feel well exercised with this monthly plan (I make sure to come in on days where there are speciality workouts or milestones).

This is by far the best workout class and studio I’ve ever been to. The management is flawless, and the entire staff is so incredible, kind, and encouraging. The space is super clean, and the ladies at the front desk so sweet and always helpful. Marcie, is by far one of the coolest and most motivating coaches you will have! She brings it every time, and will make you feel strong and special. Amazing place, I couldn’t recommend it more!!!!

Driving for my first session. Received a text stating if I am not there at a certain time I won't be able to work out and would need to reschedule. Which they wanted me there 30 mins prior to scheduled class time. Texted me to be sure I was leaving and on my way, asking what my ETA is. Called this morning at 5:30 am and she wanted to ask me 50 questions first thing in the morning. It's a workout class and in all honesty they made me have high anxiety first thing in the morning and very uncomfortable and unwelcomed. She also stated it's corporate policy that I need to be there 30 mins before my scheduled workout although I have worked out at one a few years ago and never dealt with this type of customer service, and I only had to be there 15 mins before my scheduled class. Sounds like Orange Theory is desperate to convert a sale or this location isn't trained properly. NOT MY CUP OF TEA

Everything about OTF Ithaca rocks - the coaches are friendly, knowledgable and really help motivate you and the staff is stellar - and A++++ on their communications. Just such a great fitness experience - I’ve accomplished my weight loss goals which I thought was the only thing I wanted but discovering there is so much more to my fitness journey. Stronger every day thanks to the wonderful OTF Ithaca!