Healthtrax Fitness & Wellness

I’ve been a member here for over a year now, and the thing I love most about Healthtrax is that there’s such a variety of ways to workout and stay active there! I do think there are a few machines that have been in need of a fix for a little while now. But that being said, the over all environment at Healthtrax is very welcoming, especially the coaches! My coach is Dan, and I’ve been working with him since I joined. He’s got such a natural ability to make people excited to workout! He’s always coming up with new activities to do and he’s really boosted my confidence as a gym goer! Plus, he’s always having fun, which makes the people he works with have a great time too! All of the coaches are wonderful, and I know I can go to any of them if I’ve got a question about a certain workout move or machine. I recommend Healthtrax to all of my friends, it’s definitely the best gym environment I’ve been in. If you’re looking for a fun and inclusive gym, Healthtrax is the way to go!

I love this gym. It definitely has many options and opportunities for their members including sauna, steam room, and a pool. The staff and the trainers are amazing, knowledgeable, and very friendly. The only thing that stops me from giving this gym 5 stars is I wish they offered more benefits to their members and the maintenance could be a bit more on point. Other than that, great gym. Way better than PF.

I’ve been a member for just over a year and have gone very regularly during that time. Things were fine up until the past few months. It suddenly seems like sooooo many machines are starting to break and soooo much equipment is falling apart. I now have to be strategic with which ellipticals or treadmills to use, just to avoid getting stuck with a bad one that either makes loud clunking noises or (in the case of the ellipticals) doesn’t increase the intensity past a certain point for some reason. Also, only 1 or 2 of the stair masters actually work at any given time. Some of the treadmills and weight machines have straight up been taken off the floor, so the amount of usable equipment is decreasing. I’ve also noticed lately that the roof has been leaking A LOT, which ends up staining the carpets (and probably leads to mold growth). Additionally, throughout the entirety of my membership, the women’s showers have been a sad situation. It’s always dirty, the curtains are sketchy, and the water pressure is basically like spraying a hose in your face sometimes. A facelift to upgrade the shower stalls with doors that actually seal (no more 1 inch gap) for privacy and new shower heads would make a world of difference. In short - the gym is really starting to fall into serious disrepair. It just seems tired, dated, and dirty. I am very much considering taking my membership elsewhere to a gym that has plentiful working machines and overall clean facilities. Which is sad, because the location is convenient and there’s a lot of potential for this to be a much better gym if it cleaned up its act. I see that other reviewers have mentioned some of these issues and management has responded saying things are getting fixed “soon” - yet more reviewers continue to mention it. Take pride in your business and fix the place up instead of offering empty promises! The fact that this gym has a pool, sauna and basketball court sets it above other basic gyms - now, if it were actually clean and had newer working equipment, this could be an amazing gym with booming business! UPDATE: As of 9/1/24, Healthtrax has abruptly increased their monthly rates by $2. This change was made without notifying members and no improvements have been made throughout the club. It’s unclear how this increase will directly benefit members - if at all. I will be taking my membership elsewhere.

My favorite aspect of the gym is the personal training program. My trainer, Jim, makes the sessions challenging, but not past my limits. He’s probably the only reason I show up to the gym most of the time. I have enjoyed and appreciated all the help Jim gives me with teaching new exercises and showing me stretches after the workout. I would highly recommend training with Jim to anyone, no matter your skill level. When I first joined, I was newer to strength training/going to a gym. But none of the sessions are intimidating and I know there’s no judgement from him if I have questions. I’m looking forward to continuing to my progress.

Although it’s not my home gym, I’ve come to Healthtrax West Springfield many different times now. Each time, the space as a whole (gym, locker room, sauna) is very well-kept. The overall layout of the gym is made in such a way that even during busier hours, there’s still space to do my workouts. Overall, no complaints with this location!