24 Hour Fitness

I come to this gym place at the first time. Evrything is cleaning, equipments are new and modern. Guys are still doing workout, eventhose time is at 1:00 am. I start Star Trac machine for my exercising.

Dirty around equipment, machines are always broken, not enough equipment, and it's almost always packed with people. Some people sit on the equipment and look at their phone for several minutes at a time. If I ask if I can work in, 50/50 chance they will say no (indirectly, "I have 3 more sets") Rude! Our contracts say we have to share equipment. Staff is not supportive. I talked to the manager a couple of times. He doesn't do anything about any of the above. They really don't care. I go to other locations now. They're at least clean and equipment works! I noticed others have complained on these reviews and they get a rubber-stamp response. Nothing still gets done! I have complained to corporate a few times. No changes. I recommend they get rid of the manager there and get someone who cares! No excuses!

I came to 24 Hour Fitness at the El Camino Real and Lawrence Expressway location. I was trying to work out and take a shower. All stalls were taken, I waited a little bit to use the one had no cold water. Terrible experience.

I joined the 24-Hour Fitness in Santa Clara two days ago, and unfortunately, my experience has been very disappointing. The gym is far from meeting even basic cleanliness standards. The mirrors are smudged and unclean, the water cooler area is dusty and unhygienic, and the floors are in such poor condition that doing push-ups feels unappealing. The weight racks and equipment are also dirty, and the entire space lacks the sense of cleanliness you’d expect from a gym, especially one located in the city. Despite the presence of janitors, the cleaning appears inadequate and poorly executed. Sweeping with brooms instead of proper vacuuming or regular deep cleaning does little to address the visible dirt and dust. The bathrooms are no better—they’re unsanitary and uninviting, adding to the overall sense that this is not a well-maintained facility. Given its location and reputation, I expected much higher standards from this gym. A clean and hygienic environment is the bare minimum for any fitness center, and sadly, this location falls far short. Until these issues are addressed, I would not recommend this gym to others.

Trainer Stephen is encouraging in a fun "you can do" it manner. Lots of variety and keeps one interested! Highly recommend him and his team! The gym and pool area are clean, in great shape. Classes are varied.