LA Fitness

This place is very old and dirty. Water in the man bathroom has internal leaks. Been over 4 months. So many slip and fall. Unfortunately, i slipped and fell today. They management don’t care even though so many people reported

I would give you this place a 0 stars. The general manager Kristo Ayala is so disrespectful and rude. I made a 3 day pass and I scanned and walked in he ask my partner how did we get in, I told him we had a 3 day pass and he said it is not valid till 24 hours. I check the terms and looked online nothing states that we need to wait 24 hours. So I let him know that and he said I make the rules here. I asked him if he can please show me the rules and regulations where it states that (as every business should have this) and he said I am telling you and I am the one who makes the rules and regulations. I politely asked again can you please show me the rules and regulations and I will leave and he said I’m telling you and I make the rules here. He failed to show me anything stating the rules or regulations for this. I went ahead and called another LA Fitness to confirm and they said they had never heard of that and it was weird. They said as long as the sales person is there we can go in, which the sales person was there because Kristo said that he can take me to the sales person and I can buy a $20 dollar day pass granted it was at 9pm. I don’t know if it was discrimination or simply an arrogant person that was lying and that’s why he couldn’t show me the rules and regulations but me and my partner felt very disappointed and offended.

I do not appreciate the client services here. I talked to a personal trainer that I did not want to continue with the contract. He pushed back asking why and that I should continue. I expressed my concerns that no one was reaching out to me and that my $360 monthly fee was going to waste. Even though he heard me out, nothing was changed. Do not expect the personal trainers to go above and beyond. Then I tried to cancel again letting them know I was moving out of State. They encouraged me to keep the contract but that I would be charged only $45 a month. Here I am being charged $360 (via auto renew) without any notice. Thanks LA fitness.

A great place to workout and the staff is really friendly! We were only visiting for the holidays (we're in the military) and the staff let us in for free for the day. I'd happily come back here

Really enjoyed my visit . Staff was helpful and the machines were clean and in good condition overall I rate it 5 of 5