HOTWORX - Spring, TX - Champion Forest

Love this place. It’s the only gym I’ve felt truly free and comfortable with. It’s never too crowded. I get to see familiar faces and know my personal belongings are safe. I always get my favorite spot in the weight section. If I am not working or sleeping, I’m here! If I had to be picky, I would like music playing throughout the gym in case I forgot my headphones.

love this hotworx location! the owners and employees are amazing people, very kind and friendly! they have a good cancellation policy and are flexible to your needs. i wanted to start going to another hotworx location as it would be closer to me, paid the 99$ cancellation fee & cancelled in person. then the other location said they would not honor my previous membership cost or use the 99$ cancellation fee as this months prorate or however it works. i called this location, spoke to steve and he reassured me that i can come back to this location and just reinstate my membership with no extra cost. genuinely appreciate how easy this whole process was made to be! reading an earlier negative review, the owners of this location are nothing how that review says they are, they 100% go out of their way to make this whole process easier than other gyms. i would much rather drive out of the way to come here bc of the environment and comfort this gym provides its members. on top of that, the gym & saunas are clean, functional exercise area has decent equipment, very private and comfortable as well. definitely recommend this location.

The owner of this establishment is so rude and honestly so disrespectful. Initially when I signed up for this place he was super nice but of course he would be, he wants your money. Long story short I had to move back home for a family medical emergency and when I realized I was getting charged for my membership I called to have my membership cancelled I was already aware that I would have to wait 60-90 days before fully canceling which I was okay with. The girl I spoke to told me after 3 months my membership would be cancelled. Well I called today to figure out why I was getting charged still and spoke to the owner and he was so sarcastic and rude. Saying “so you left the state without canceling your membership?”As if my life revolves around HotWorx. He raised he voice, cut me off, and was just a terrible person. Told me I had to wait another 90 days or pay $100 to cancel. An absolute joke considering I’ve already been paying for the past 3 months. I never write bad reviews because I always assume someone may be going through their own personal battles but the way the “owner” would talk to a once paying customer all because I want to cancel is actually insane.

I recently joined HOTWORX and I’m loving it! The saunas offer lots of great benefits for your body and skin and I love the app features. The staff and owner are all very friendly and helpful. Always a peaceful experience.

I loved coming here over the last 2 years to this location to work out. It was a very safe environment with great staff. It was a quick way to come in each day to get my workout in. Hated canceling my membership.