TruFit Athletic Clubs - Antioch (Nashville)

I’ve been going to TruFit for a year and a half, starting at the Madison location then moving to Antioch when I had to relocate. At first the gym was great, it’s just like a planet fitness in terms of style of equipment. It has all the equipment you need just like a normal commercial gym. I never personally needed to work with a trainer from this gym, but they do have great attitudes and I see them working with other people all the time. I love the free weight section and the deadlift area. The Evolt body scan machine is great and has helped me the last year in recomping my body. This review is so low because of how unsafe I feel this gym is in terms of cleanliness. There is mold everywhere! I am having to switch gyms because I don’t even feel like I should even be breathing in the air inside of this TruFit since there is so much mold. It is even caching the walls and causing parts of the ceiling to collapse. The staff and manager is aware, and all that has been done so far from our perspective is that they have added dehumidifiers to many of the rooms. This is not a big enough change to actually take care of the issue, as mold is still continuing to grow on the walls. There are issues with the air conditioning which definitely contribute to the mold growth. If it is hot outside then it is hot inside, if it is cold outside then it is VERY cold inside. I have ran into the issue in the women’s bathroom where every single stall is out of toilet paper at the same time. Many times I will go to wipe down my equipment I was using only to run into the issue of the cleaner bottle being empty or absent. What sucks is that since this is a commercial gym most of these reviews will barely get acknowledged. I hope that this gym is able to handle the cleanliness issue soon, because then it would be great!

I had the pleasure of being assisted by Steven, and I must say, his customer service was outstanding. He was not only professional and knowledgeable but also incredibly friendly and patient. Steven went above and beyond to ensure all my questions were answered and that I had a great experience. It’s rare to find someone so dedicated to helping customers and making them feel valued. Thank you, Steven, for your excellent support!

A utter lack of care describes TruFit -Antioch. This post stems from the following; upkeep, cleanliness, and concern for both its patrons and employees. This location has been opened for two years now and has a steady daily flow of gym users and machine downtime is inevitable, however weeks on weeks or in some instances months on months is totally unacceptable. Empty machine cleaner or out of service bathroom stalls, urinals, etc. is the norm not the exception. If what I've described thus far doesn't speak to this location's' level of commitment you can anticipate the temperature inside to coincide with what's going on outside. If it's hot during the warmer months, you can expect the AC to be out on the inside. If it's raining, you can expect to see the dozen or so rain buckets positioned throughout the gym. Here we are in January and the temperature outside is in the teens and for the past week guess what is not working... the heat. To see the front desk employees having to use two space heaters, the front doors covered in ice , or gym users seeing their breath as the exercise, what say you TruFit-Antioch? The fact that the thermostat read 47° meant i could not stay quiet anymore. All companies are experiencing employee shortages so the turnaround is no longer expected in a day or so but allowing a week AT times is understandable but this feels like a location that has no desire to invest in itself... I patronage this location due to its close proximity of my home, however I could save my monthly dues and simply workout outside because that's exactly what you should expect from here ( BTW I could not give less than one star or else I could not have submitted this post).

**Edit to add and take a star away. 12/17/2024 The ladies gym has mold!!! Come on man. Plus no toilet paper in the girls restroom. We can't just shake it off like dudes do!! Manager was a butt. I told her about it and all she said was thank you for letting me know I'll take pictures. I mean I understand you can't do anything else about it, but can she be professional about it. Kids place also has it. As much as I love the trainers, I still have to complain. The keep up of the gym is horrible. I did dance fitness and almost fell due to slippery floor all around. All the people in tried to clean it up with paper towels. And either way sometimes there are not enough paper towels or toilet paper. Some equipment need replacement. We have also been doing some workouts in a very hot room almost feeling like a sauna. Water fountain didn't work for a while, good thing about that though was that they gave us a water bottle for free. If I could give five stars to all the trainers that would be awesome. They have given me the confidence I needed and push me when I feel like I can't. In reality they are the only reason why I keep going to this gym. But I am on a verge of looking around for other gyms with awesome coaches as well, so I can have a 5 and 5 stars on both facility and coaches. And if you are the owner reading this, please make sure to update some stuff at least. The customers are paying you, without them/us, you would not have this business. So listen to your customers, appreciate them in some kind of way!

The gym is great, very spacious and good quality equipment. However, this Antioch location, house keeping is NOT that great. There is always trash in the parking lot and in front of entrance. Inside the gym the equipment is always all over the place, nobody cares to re-rack weights. Otherwise, i would still recommend.