Maxx Fitness Clubzz Trexlertown

The gym was okay. One day and WITHOUT NOTIFICATION they changed their entire business model. They eliminated all tiers of membership and mandated that all existing customers would be on one single membership level. This is the old systems highest (most expensive) tier. So my membership went up by 150% per month!!!! Seriously?!?! When questioned I was told that this was their new business model. They claimed to have tried to notify members. Funny, this was the only time they ever had trouble getting ahold of me. I always received their emails and texts before. Somehow though, this time I didn’t receive anything. This is what a scam looks like folks. No change in documents, no notification, no agreement whatsoever. Just jack up your cost by 150% and say oops, sorry. RUN AWAY!!!

This gym has gone to crap. I would give 0 starts if possible. The owners don’t know how to run a gym. If 1 person has off, they don’t know how to schedule someone else to cover a shift. Should be open at 7am on Saturday's but on multiple occasions, there are people waiting outside for over an hour because nobody ever shows up to work. Either learn how to run a gym or sell the lot so someone else who knows what they’re doing can actually make this gym good.

Just to echo everything that's been said here. This place is disgusting I went here since they opened. I don't think I ever saw someone cleaning. Equipment take months to get fixed, the bathrooms are absolutely disgusting. The worst place and they up the monthly charge to $50? Never got an email. Had to go in person. Kid working the desk said I would have to come back when the manager is in on Monday. Gave up paid the balance and moved on. Do not join this dump!

I met the new manager recently, been coming to this gym for three years now because of daycare hours and I'm so impressed with the changes that are happening so far! This place will definitely be up and marching accordingly soon with this new manager for sure! She was already fixing equipment and last manager and most unfriendly employees I haven't seen around anymore. This smells like a fresh start on the right foot!

I was a member at this gym and attended consistently since the first day it opened until I cancelled my membership a month ago. I only mention this so it will carry more weight when I say that I feel like I got absolutely sucker punched by the recent price change. But first, my overall positive reviews on the gym are that it has lots of space and the separated rooms from cardio and free weights is great. There's also alot of good equipment and plenty of plates and dumbbells. Lastly, SOME of the staff is friendly and genuinely care about their jobs. There has been some really great staff in the past that moved on. For the negative things about this gym (there's a lot), many of these issues became worse and worse as time went on. One of the biggest problems is how disgusting and unsanitary the place is. The mens bathroom is something out of fear factor with disgusting toilets and urinals that maybe get cleaned 2 times a week, always out of toilet paper and no soap ever in the dispensers. The main gym is filthy as well with paper towels in cardio machines and dust on everything. The majority of the staff is unfriendly and sits at the front desk socializing with each other or on their phones and almost look bothered anytime someone asks them a question and they have to do their jobs. The AC was broke for most of the summer. When equipment gets broken, it will be out of commission for weeks if not months before getting fixed. And the water filter at the only water bottle station will be on red for months before getting changed. Lastly, there is one more issue that I don't understand how anyone else has not complained. Women employees will walk into the mens locker room UNANNOUNCED to clean the bathroom. This happened to me almost a dozen times in my almost 6 years here. They walk in and place a "female cleaner in bathroom" sign at the restroom, but openly walk in the area men get changed without warning. Multiple times I was almost naked when they walked through. (I can't help but feel there would be a lawsuit if this was reversed). With all that said, for the almost 6 years this place has been open, I never once made a complaint about any of these things. Why? Because at the end of the day, it was a decent gym with good equipment and for an affordable price. Even when they changed their basic membership price from $10 to $15 without notifying me, I shook it off because it was still a good price for gym. But all that changed when they upped their prices from $15 to $50. Which again, they never notified me of. I had to check my upcoming statement after a buddy tipped me off of the potential change. But the most frustrating thing is that this increase is due to them adding more stations and equipment that no one asked for. It's a horrible way to do business and ultimately a sucker punch to all the members like myself who put up with this gym despite its many many flaws. I only gave 2 stars out of respect for the solid employees who genuinely have tried and cared over the years.