Planet Fitness

So far what I can say is, we went to find a gym and the young woman at the counter was not super helpful or informative. We asked about a membership, she handed us a paper with what the memberships consist of with no other information. Maybe my expectations were too high, I thought maybe she would explain the different aspects each came with, or a tour. Had I not been to a planet fitness before, I wouldn't have been able to explain it to him. I will however go back to try the "free day" you can get with the app. I hope my experience gets better and there is someone with the willingness to assist.

Decent gym. Insanely crowded & terrible weekend hours. Smith machines are backwards, which make it hard to correct form using the mirrors in front. They need turned around, all of them. This is a massive injury prone situation.

This is not a judgment free zone. I had the worst experience with shaler planet fitness. The staff from 2 days ago were terrible. I took my autistic client to the gym per his request. When we arrived we were not greeted while my individual has a sensory issue he carries his vape around never used it in the gym he knows not to indoors. He wanted to try out some equipment. He is new to the gym. The staff were at the desk laughing and watching our every move. We were there maybe 20 minutes. When were going to leave the staff stopped us and told us that she was watching and that he couldn't vape in the gym which he never did and that I couldn't come to the gym in crocks and that we didn't wipe down the equipment. We carried our own wipes and hand sanitizer but she never said anything to the other people in the gym not wiping equipment down. She proceeded to say say this is your warning and it's not acceptable at the gym. I told her that my client was autistic and that he was new to going to the gym she still said this is your warning and was very rude. So not only did they make fun of my autistic client she upset him and made him feel like he was in trouble. I will never bring any of my clients back to this location.

have been a member for 3 yrs. Pf is an awesome fitness club; staff is friendly the w/o and locker area are well maintained. I typically get in my w/o after work and with the recent operational hour changes particularly Sat. (close @ 7:00p) has presented as challenge. The experience overall is good and I have shared that with people in my circle.

The staff are kids who will sit there on FaceTime while people stand at the desk to get help. Then when they actually start helping… they just leave the phone on speakerphone because your time is not more important than their phone call.