Steel Fitness Riverport

I LOVE Steel Fitness!! I’ve been going here for almost 4 years now, and it has yet to fail me. Mike the manager is really friendly and always willing to help if needed and knows the gym well. He’s a great manager and the members love him! I’ve gone to many gyms, and none of them have met my standards the way steel does. The atmosphere is the best and the set up is unique. I love how diverse the crowd is, there are people of all age groups. The outdoor yard is such a fun addition! If you’re looking for a new gym, give Steel a try.

Just called to ask if they participate in insurance programs that pay for the gym membership. After being informed that they do not, I was asked if I still like to join, given they are in their promotional window. I politely said sorry I'm not interested as the I pay $40 a month for the insurance program which gives me access to a bunch of gyms in the area. The staff member immediately got rude and said "yeah okay" and hung up the phone on me. Based solely on that experience I have no intention on joining this gym in the future. Also, based on other reviews, this seems to be consistent. Advice to company: 1.) Improve your enrollment requirements and allow of insurance programs. 2.) Improve your hiring process...

If I could give zero stars I would. I joined this gym at the beginning of the year and worked out here for a few months, and I have to say, my experience was horrible!! The gym itself is a decent size and has the potential to be great, but unfortunately, it’s plagued by several issues and it sucks! First, the equipment is often broken and stays that way for months. The gym is also not very clean—I’ve never seen anyone clean the sauna, which raises serious health concerns. You could workout at 5am or just before closing. Still smells horrible. You could place a rag in there on Monday and still see it Friday. Additionally, the gym is poorly organized. At $60 a month, you expect to walk into a great gym, HA I laugh at that expectation. With all the issues, it is overpriced, especially considering there are other gyms in Bethlehem with similar pricing, or even slightly less, that are just better . If this gym were priced at $25 or $30 a month, it might be more reasonable, but at its current price point, it’s hard to recommend. Unfortunately, Steel Fitness is by far the worst gym I’ve been to in the area.

First of all I will echo everyone else, this gym is overpriced, it is dirty, the water fountains and air conditioning are constantly malfunctioning. There are so many better and cleaner gyms for similar or cheaper prices. Also they only let me cancel in person instead of over the phone, like why cant you just email me the form and I'll sign it like every other gym? Litterally nobody in this gym cleans up after themselves or wipes down weights or machines. The machines and benches look like they were salvaged from a scrap yard.

Even after you call multiple times to cancel they won’t and continue to bill you. Even after you show up in person to cancel and fill out their paperwork to cancel they’ll continue billing you. Avoid at all costs and put a stop payment on your bank if you find yourself in this situation. Management will never get back to you. Your best course of action is to use any other gym in the area that doesn’t engage in this type of predatory behavior.