Planet Fitness

Mike is awesome. Very knowledgeable and helpful. Gym is clean and smells good. Equipment always works and are constantly upgrading

Today my partner and I had a horrible time because of JULIO, I’d like to speak to the owner or someone higher up. Having this kind of customer service is a disgrace, he was very rude and unhelpful. My partner and I have late fees, our cat died recently and with everything going on we didn’t realize there was an issue with our bank so we couldn’t be charged. When my partner tried explaining that, Julio was very hostile and not welcoming. I wouldn’t want to have an experience with him again, this made me want to cancel my partner and I’s membership. This isn’t how you retain members, this is how you lose them. If you want to stay in business I suggest you do something about him and the horrible experience we had and I’m sure others have had too. He first told us the fees were “locked in” then he proceeded to say they don’t accept our specific bank firm, then when my partner gave him a different one, he said the same thing. Which is a lie. They were charging our BANK just fine BEFORE the late fees . Not only do you have a manger with poor customer service skills but you have one that is also not honest to the customers you’re supposed to care about.

It has ALMOST everything you need for a decent workout. They renovated the bathrooms but it still looks a tad dingy and dark. You're not allowed to jump rope in the gym which makes no sense as that's the most intense form of cardio. The tanning beds are dirty and massage beds never work but for $10 per month it's functional enough to get you started on your fitness journey, esp if you're a newbie. The black card is approximately $20 (per month) and allows you to add 1 to 2 guests onto your account. Inquire at front desk about initiation fees.

So far, so good. I'm back at this location post pandemic. I have a lot of gym equipment at home now. I come here for what I don't have and motivation. It's clean here. The bathroom and the locker room have never been an issue with me. I'm an in and out guy. I may have showered there once. Again, things were pretty clean . There's plenty of equipment for whatever you need to work on. The 45's can get scattered around but nothing to be frustrated about. The staff is cool. The customer service is very good here. They know their stuff and are always available. There's not too much to knock here. Maybe a broken machine here and there. Otherwise, the equipment is well maintained. I'd totally recommend this location to a friend.

The gym is spacious and clean with lots of equipment. Had to take a star off because the seat for the tricep pushdown was broken and I couldn’t adjust it from where it was.