Orangetheory Fitness

BE ALL IN OR ALL OUT, or else you'll get charged up the wahoo. The staff & experience is more like 5 star. I enjoyed how I was encouraged to push myself, but also go at my own pace. The instructors are personable and great at their jobs. The facility is clean, and the atmosphere encouraging and empowering. However, I'm not a fan of the orange theory corporate/business model. This is a great system if you have plenty of money to spare and if you really want to buy into the entire system. The cool heartrate monitor is an extra $120 to buy, or $10/session to rent. The cool body composition machine is $25/use. The class cost for basic (which was what I was doing) is about $20/class. I think if you buy a bigger package, you can get the cost per class down to $5/class, depending on how often you go. So the more you use it, the better off you are financially. But holy cow, if you are only half in, or if you want to get out of the system, it is NOT easy or cheap! I called to cancel on Oct 21st, since my billing date is the 2nd of each month, thinking that was plenty of time. However, I didn't recall/understand they require a 30 day notice for cancelation, which apparently means you have to be billed for another full month before you can quit. Example: Canceling on Oct 21st means that I get billed one more time for the month of November, and my service actually ends on Dec 2nd. To me, this business model just doesn't make sense, and really screwed me over personally because I'll be travelling all but 5 days in the month of November (and no, I won't have time to go to the gym during these travels). The only bandaid for this experience was to put a freeze on my account, which still costs $15 for the month of Novemeber, even though obviously no services will be rendered. Then, I will have to pay the full $85 on Dec 2nd and use up my classes until Jan 1st. Basically, Orange Theory as a business really tries to find every possible way to squeeze a dollar from you, and the only way to make it more affordable is to buy completely into the system and do nothing else for your fitness. That said, I know that buying into the system does really work for some people! But if you're like me and you only want a class or to go to the gym a few times a month, this is not for you.

The workout at Orange Theory Westside is challenging & different every time. The coaches here are THE BEST!!! They encourage & push us & the community there is so supportive. I’ve been a member going on 9 months & it’s the best decision I’ve made in my health journey. The growth & improvement I’ve seen in my health is worth the membership. I love & highly recommend OTF!

I haven't been to the gym in over a decade, but I knew I needed a change and I liked the OTF model. Coach Andy and Elia are fantastic. The gym is clean and I like that it's a "no phone zone." Everyone is friendly and there are members of all fitness levels and sizes. As far as the workouts, you can go at your own pace (walking instead of running, for example). The coaches are so encouraging and help you work on your form when doing body weight or free weight exercises. I'm a gym covert thanks to OTF. 👍🏾

I did not post anything when I gave the 5 star rating but I want people to know that this place is amazing. I left during COVID and I am glad I am back. If you want a great workout with coaches that are in tune with you and your need for options then this is the place. The staff really get to know you and are very welcoming. The coaches stay right on top of you and your group with making sure you are performing your exercise correctly to encouraging you to run or row faster. I am 62 and can't believe some of the stuff I can do. Thank you OTF

The workouts are well thought out, organized, varied, and provide the opportunity to get a great workout in an hour! The coaches are motivating, knowledgeable, and helpful in form and technique. The fact that you use a treadmill, rower, and a variety of floor exercises ensures you get cardio, strength, and flexibility training. In addition, if you have any issues, such as bad knees, the coach will provide an alternate method to perform the exercise. Overall, great workouts!!!