Defined Fitness Bosque Club

I would give this facility zero stars if I could. The general manager is one of the worst and most unprofessional individuals I have ever come across. Not surprising, considering that he is not qualified for the position whatsoever, and is just one of their top earning fitness trainers. Not only is the facility extremely dirty and my husband contracted shingles virus, it's basically impossible to get through to the HR office seen as how their message machine is full and they never return phone calls or even answer the phone. Please don't waste your time on any complaints to the manager as he will suspend your account for no reason and you have to spend the next week trying to get it reinstated with an HR company that doesn't answer their phone. I would never recommend this gym to anybody! Please spend your money elsewhere.

Here’s the thing. If you have In-Body machines at any of your gyms, how about this company get some management that actually comes up with new ideas to help its members and to bring in profits. Stop using the InBody machine at whatever locations that you have them, to try to lure people into Personal Training packages. Put a five or $10 price on the assessment and the printout and let your members come in to see where they are. It Is absolutely ridiculous to just have a member who is a paying member have to schedule a session with a personal trainer Just to get a body assessment of where they are from the InBody. A member should just be able to call and schedule a time where they can come in and a trainer or an employee can use the InBody machine on them and give them their printout and they pay a fee for it if it’s really about the ink in the paper. Gym management and fitness managers these days or something else. This is not rocket science. So somebody thought it was a great idea to have this Available only every Friday in the month of January Again to try to lure people into Personal Training. Just make the service available to all of your members to use when they need to or put a fee on it. It is the height of stupidity that a gym member has to call All Around to find someone to take 10 minutes to come in and get their body measurements. Why are you paying people all this money to sit on their ass and not come up with ideas to innovate and to help out the members?

Love this gym but only problem I had was with this tall dude Drives a big truck with construction company stickers always parks in the front walks around with a limp socializing and hogging up 3 machines went and took one of them and he tried to step up and say he was using it that's super annoying, I don't know if staff allows this but dude definitely needs to be educated on gym rules and respect for other gym members or have his membership revoked. Some people are actually trying to exercise get in and out no socialize.

Absolutely terrible. I will be telling everyone I meet that Defined Fitness are a bunch of scammers. I am out of state and can’t cancel my membership. I am told that I must come in in-person to cancel (yet somehow I can renew my contract and make a payment over the phone). Tomorrow is the 24th of December so they are going to try and charge me for January if I don’t cancel by then, even though I’ve given them no less than three written notices. This is unacceptable and it feels very scammy. Just let me cancel my membership!!!!

This defined fitness is smaller than the one Juan Tabo, but it's much much cleaner.