Defined Fitness Sandia Club

I wish I could give this gym a higher rating but I have been going to the gym for the past year and management is horrible. When asking the GM Cathy to help me with my late fee she gave me smirky responses, like “I’ll wave the fee but it will come out of our employees check.” I did not feel comfortable after that day plz get back to me

I can only speak about the aqua center. Have explained to the staff that It is often very low in water and on 4 occasions, someone has filled it when we are in it (mid-morning). Then, it’s too cold to reap the benefits. We suggested that someone fill the hot tub prior to closing daily and allow it to warm up in the night. No such luck. Nothing there has improved. In fact, it appears to be getting worse. The pool area is rarely monitored or staffed so people sweat like pigs in the dry sauna and then get in the pool or hot tub without showering. Hot tub often looks dirty and instead of emptying it and cleaning it properly, I think they throw more chlorine in it… so much it burns your eyes. Pool equipment is often strewn about because members don’t put things away and there is often trash on the floor…wet Kleenex etc. Ugh.

The platonic ideal of the obnoxious gym. Music blasting at 80 dB (I just checked) so that I can't hear what's playing on my noise cancelling headphones. Often accompanied by bro blasting his own boom box. No one wants to deal with him. Sales reps walking around pushing shots of pre workout supplements. An aquatic area that needs to be soaked in bleach. Water fountains that have been saying for weeks that the filter needs to be changed. Machines in disrepair and weights missing. But it has new paint so that justifies the $50/month fee? Honestly I'd be much more forgiving if I could listen to my own music without going deaf. This volume is obscene.

Have any of these issues been resolved? I have been looking for a new gym and everyone recommends defined fitness but I don’t see justifying that amount per month for a facility that doesn’t live up to the price. Please get back to me.

Overall is a great gym with good energy. Almost anytime you go it’ll be busy but everyone has good gym etiquette and will let you work in. Is a gym for more serious lifters. Only complaint is the price ($50/month) and hours (closes @10PM).