Planet Fitness

I love how this facility is accessible everything is on one level. Someone like me with physical challenges it was super important to find a gym that has all of their equipment in one level. They even have an accessible shower with a shower Chair. I'll definitely recommend this Gym for anyone who's looking for an accessible gym! PS: They have 2 handicap spot right in front of the gym; however I wished they had 2 handicap parking signs in front of them. Unfortunately, they only have 1 Blue sign & people who are able bodies always parked in the other spot without the blue handicap marker sign. I complained to the Manager about it and they said that they would looking into it. But, it has been a year since I raised my concern about it and nothing has been done to resolve it.

Hadn't gone to the gym in over 6 months since I couldn't find time & when I finally made it in there, since you have to go in person to cancel, the manager informed me that they were still going to charge me an additional month since I didn't cancel within 7 days of my billing date. Ridiculous but not going to make a huge issue over $10. The gym itself is typical of a PF. Don't expect any employees to show genuine interest in helping you achieve fitness goals and one absolute DISGUSTING issue I've witnessed here on every occasion is people getting off machines & not wiping them off. Staff does nothing about it. I recommend that you ALWAYS wipe a machine off BEFORE you use it.

The Dedham, MA staff is very professional. The gym layout is perfect. Could use another fly machine though. Most popular machine in the building. :) Staff is very helpful and always greets me. Locker room is always clean and maintained. Plenty of parking on site.

Dedham site is clean and machines look newer. Never packed because it’s so big inside. Massage chairs are awesome.

Planet Fitness membership is a trap and scam with terrible customer support. They sign up young people to join a gym at $10 a month, plus an additional $40 dollar annual charge, and then they only let you cancel by showing up in person. So if you move, or don't have access to car, you can't call or cancel in person at your local Planet Fitness. Then even if you don't come to the gym for 4 years, not only will they continue to charge $10/month plus an additional $40 annual fee... They won't even refund the current month. My son had to pay $49 to cancel his membership. When asked if Planet Fitness Dedham, MA would just cancel the membership without the annual charge for next year, on my son's account that hasn't been used for years, the manager, Kevin Bruno, explained, that even though this is a separate franchise, they couldn't make any concessions, despite a situation of financial hardship. He literally said: "Consider this a good thing, this is a life lesson to read all the terms and conditions before signing a contract." Please join another gym or fitness club, one that cares about it's members and has policies that allow managers to provide customer support, not this greedy corporation that scams its members into endless charges and fees until you show up in person only to be forced to pay more charges and fees just to cancel your membership!