Merritt Clubs Towson

I recently joined and I am very satisfied with the Towson gym and it's facilities and, especially employee customer service. Smiles, genuine service with compassion, quick action and just overall kind and helpful. I appreciate the gym being clean and offering free towels with no limit. I'm going to try classes soon. There was a hiccup yesterday with my second visit when I brought my mother as a guest. Unfortunately the lift for the pool ran out of juice and needed to be charged halfway through getting my mom out. But the lifeguard I wish I knew his name was very helpful and the other employee Malik as well. Sorry if your name is spelled wrong. Even though they didn't know how to fix the issue right away they called their superiors immediately and were able to give us answers and even help my mom physically get out of the pool. Everyone did their job and me and my mom are very grateful. One thing I hope they do is have portable large capacity shower chairs for disabled individuals and overweight individuals as well. Right now there's just been one big white chair like a lawn chair that's hard to fit in the shower stall. But a manager called me today and asked me how everything was going and I let him know all the issues and how happy I am despite the issues to be a member at the gym. Super receptive. My Spidey senses couldn't sense jerk or annoyed at all. I believe the changes will be made quickly to training and facilities. The manager was happy to reassure me today and I was happy to reassure that manager. I'm sure we both walked away feeling heard and that matters to me. I can't wait for more experiences! Thank you Merritt Clubs Towson location! You've been amazing so far. Have a great Thanksgiving, for anyone celebrating soon 🦃🥧❤️😁👍🏾

Been a member over 2 years now and it took me a while to say this. I love the kids club and the facility overall for what I come for. It’s much smaller than White Marsh and Canton but also much more calm as an older crowd comes here. My only issue is I’ve taken a class with Brock before and she was not friendly to me at all. She teaches most of the morning classes which is a bummer because I’m a morning person. There have been two other occasions I interacted with her and asked her questions about a class and she was very cold and seemed annoyed that I was talking to her. However I’ve seen her interact with tons of other people and was VERY friendly. Again I have been a member almost 3 years and don’t understand but I now purposely avoid all her classes. For reference I am a POC and in my 20’s so maybe she prefers older non POC people but idk. Other than that my experience has been wonderful but when I want to take a class I go to White Marsh where the instructors are friendly, play much better music and treat us all the same.

I did the one-day free trial at Merritt today and was very impressed with the club and its staff. Ken was awesome to talk to - he gave a fantastic tour of the space and was very kind and knowledgeable when answering my questions . From what I've seen, this gym is the best bang-for-your-buck you can get in Towson. The equipment is relatively new and regularly maintained, and it has everything that is needed for most people's fitness goals. I loved the design philosophy of the gym - everything is as spread out as possible with plenty of open space, so there's a sense of peace and personal space while working out here. The gym was very empty on a Saturday morning, and I was told that even during peak hours it doesn't get so busy that you waste time waiting for equipment. Other amenities include a spacious locker room with a sauna and steam room and 2 large, heated pools. There is even a "cardio cinema" room where you can use cardio machines in a dim, cool environment while watching something on the projector. I am primarily interested in this gym for weight training, and I feel Merritt will enable me to achieve my goals while having an enjoyable experience. The Gold membership price of $84/mo may be steep depending on your financial situation, but this club is far, far better than gyms such as the YMCA or LA Fitness that charge around half the price at $44/mo. I decided to join for a 12-month contract the next day. Based on my limited experience, I would highly recommend Merritt

May be a great gym, but bad for families and unpredictable schedules. Kids camps abruptly canceled, family rec pool closes with no notice to members (I was told no emails can be sent on weekends, because management isn’t at work), etc.

Great staff, clean gym , plenty of clean towels and I love the steam room and suana. Plenty of good machines and dumbbells. Will be a member for awhile