Planet Fitness

I am truly disappointed with the state of the Planet Fitness location on East-West Highway in Hyattsville, MD. As a paying member of the Planet Fitness community, I expect a certain standard of maintenance and service, but my recent experiences have been far from satisfactory. I have noticed that the fitness equipment is in dire need of repair. For example, the Seated Calf Extension machine pictured is essentially unusable, with no seat properly attached, making it both unsafe and impractical. The Abdominal Machine pictured has damaged padding and isn’t functioning as it should. The Leg Curl Machine pictured is also out of order, and many treadmills have out of order signs on them and are simply not operational. Adding to the frustration, the Stair Stepper pictured is out of commission, and some levers for seat adjustments are not properly securing equipment. To make matters worse, there are active leaks in the ceiling. Water is constantly dripping into buckets scattered around the gym, creating an unpleasant and hazardous environment. This not only affects the gym's overall atmosphere, but also suggests serious maintenance issues that need urgent attention. These problems are causing a significant inconvenience. With so many machines out of order, members are often forced to wait for equipment to free up or discontinue their workout plan altogether. This not only disrupts workout routines, but also leads to longer waits and a generally frustrating experience. The overall condition of this facility is a major letdown and far from the standard I expect from Planet Fitness. I urge the management to address these issues promptly. Regular maintenance and timely repairs are crucial to ensure the health, safety and satisfaction of all members. I hope to see improvements soon; otherwise, I may need to reconsider my membership.

Been coming here for months with the hope that they would atleast filtered the water! this in unsanitary and unhealthy PF should prioritize this the most!!! on top of that there's only one working stall for men and it's been this way for many months. It's not possible that only one working stall is enough for hundreds of people in and out each day. I hope that this location takes care of this immediately. I understand that there are some equipment and other stuff that needs attention but these two things should be taken care of ASAP!!!

You have to call every time before a workout to check if they are open that day. Many times you’ll show up and there are people waiting outside because they decided not to open that day. Picture is on a Sunday at 830, was supposed to open at 7 and the dude finally comes

So many of the machines are constantly broken and this morning the receptionist was skipping songs that I had put up on the queue for slow Ariana grande songs. The level of unprofessional that this gym meets is so childish. The Rockbot app is for the gym goers, not the receptionists.

The place has really gone down hill. The cardio equipment isn’t maintained and lots of broken machines. Cup holders ar me missing on most of the treadmills. The front glass windows were damaged and there has been plywood up for several months now.