The Zone River Trails Park District

I booked birthday party for my son at the Zone - turf field (he is big fan of soccer) He had a blast! Very nice stuff who was responsible for games and blue room clean up. Unfortunately, I have to give 3 stars because front desk person, made my guest uncomfortable as well as myself. My friend’s child wondered of our party to the other privet party room, took some water and played a bit the other side. The way situation was addressed was unfortunately very uncomfortable. Are you serious , kids make mistakes these are just kids … you do not have to make a seen of it ! That also goes to the parents of the other side ! Complain about water being take away by a child. Where is compassion, understanding and decent moral values ?!!! Another occasion which was uncomfortable, for me was my guest late arrival. My guest was a little bit late and even the front desk person was told they are here for my son’s birthday party they were not permitted to go. Good I was just passing by and asked what’s going, otherwise they would be standing there for next couple of minutes. I am very upset with this two incidents . I was hoping for nice , smooth birthday party. If you look for great maintained party room decent turf field it is the place but be aware of the bumps on the road.

The staff here is hit or miss. Signed up my kid for pre-core with no issues, then a year later kinder-core. The kinder-core staff seems lax in watching the behavior of other kids in his class. I noticed one child running to his mom crying about some incident then the mom getting into a slight altercation with the coach, which I didn't have the full context on. Later on, my kid was exhausted and mentioned he really wanted a water break mid-way through and didn't get one. I confronted the coach, to which he said, "I don't usually give them water breaks unless they ask." Any reasonable person in charge of a gym class with 5yos knows these kids need to be regularly hydrated, and it was just an afterthought for this guy.. Another time, my kid tells me other kids in his class were shaking the tightrope when he and others were attempting to cross. Apparently, the guy noticed, told them to stop but didn't follow through and kept doing it. Lastly, the first day the head staff mentioned one of the rules was not to touch anyone. One day he tells me other kids in his class were physically trying to pull him away from some play area he was trying to get into. Again this 20-something college kid staff either didn't notice or didn't care. Not trying to be a Karen here, but this place seems like it's full of college kids running it as a side job without any clear sense of professionalism. Needless to say, won't be coming back.

Lots of fun for kids and parents. Great place for birthday parties.

AMAZING place to take your kids. The parkour gym has so many options for them to burn energy. They do classes and I’m going to sign my kids up. The staff were friendly at the birthday I attended. The place seemed clean and, as I mentioned, has so many options to keep kids entertained. Can’t wait to go back!

Had so much fun for a 9th birthday party! The staff is friendly and the course is so versatile and fun. The party room has its own fridge and organized so perfect! We loved every minute of it