Powerhouse Gym Tallahassee

used to be gold's gym member, as soon as they moved and changed the name, i am regretting not listening to the google reviews about them that "you will see the reality when you try to cancel". They owed me $100 refund for the cancellation of the annual plan, the owner emailed me that "you are not eligible for refund!" . Now I go the the review section of gold's gym or powerhouse gym , hundreds of people are saying the same thing. Stay away from them. It's for your own good.

Ive kept my membership from gold's because I was told in the new year it would be open 24/7. The gym moved to a strip mall and lost the look of an open gym and became crammed and shoved into a small space. Being told that feburary 1st they would be open 24/7 I stayed on because I work till late and would still be able to go but it's March now and I've shown up to the gym being closed before midnight and it being closed on the weekends. Honestly thinking about canceling my membership for a more worth while gym.

Now it wasn't this perfect already setup ready to go gym from the first day, but I understood completely why at first. From the time crunch relocating the equipment to the new location, a strip mall which needed work. The thing is, everyday I went in it was being worked on. So I'm fine with it never bothered by it and loving the few staff interactions because they don't bother you, incessantly talking to you. The vibe is great and there's always been help whenever I need it.

After following instructions from an employee my membership was not cancelled and I was charged 2 months after I had tried cancelling. Then their management sends me this after reading my review and LIES and STILL does not refund my money. Do not sign here. These people will try to steal your money and their staff are the least helpful.

Would not recommend this gym to my enemy. Worst experience I’ve ever had. I paid for 6 months in advance when they were still with Golds gym, then a month later they said they were moving and I was unable to go to the gym for a whole month. When they moved, they moved to a dark, hole in the wall (literally holes in the walls that I literally watched stray animals go in and out of the gym through) gym and advertised that they were moving to a new and improved 24 hour gym, yet it’s been months and they still are not 24 hours. With the COVID-19 situation, they closed, didn’t let anyone know. They are still not open, no update as to why, but someone outside said they themselves are having “issues” and told me that they didn’t even know if they were going to reopen ever again, even though I already paid for months in advance??? You cannot get ahold of them. Every time I call their phone, it goes straight to voicemail and the message is not updated and says their still open. I message them on social media, they read it and do not respond. I email them, they do not respond. They still have not posted an update or anything to let their customers know what is going on or when they plan on opening. VERY UNPROFESSIONAL and I wish I did not waste my money here. I got to workout 3 months out of the 6 months I paid for due to their own issues, and now they are doing nothing to make it right. Not even a simple answer. Do not go here.