Crunch Fitness - San Lorenzo

Don't sign up if you are looking to try them out first. I signed up for a 3-day pass, received an email saying the pass was valid for 3-days, got a call from an employee saying I signed up for a 3- day pass. However, when I get to the gym later that day, the front desk said they don't do 3-day passes anymore. I showed them the email and he said there wasn't anything he could do. Sorry, but I'm not going to waste time being shown around before I work out and then be asked to make a decision. 3-days is good so I can get in an upper and lower day before I decide. Truly a bait and switch.

One of the main reasons I chose San Lorenzo Crunch Fitness is their commitment to the philosophy of a "no judgment" environment. What truly sets this gym apart as a judgment-free zone is the outstanding leadership of the management team, as a positive culture starts at the top and flows throughout the organization. Let’s be realistic: no place is perfect, and every gym may have its bad apples. That’s where the nickname “Karen” came from right?? But that’s where strong management makes a difference. The gym is spacious and equipped with top-quality machines, making it an excellent choice for serious bodybuilders. The staff is consistently attentive, ensuring the equipment is clean and promptly repaired when needed. Overall, I would rate this gym 5 stars. Let's stay focused on our goals and enjoy the process! -Aaron

Gym is fine, but when you cancel they will charge you an annual fee of 50 for next year regardless and if you don’t give them a 10 days ahead of next billing cycle you will also be billed for an extra month, that’s how they get you so be aware. You are better if going with 24 hour they have no annual fee and when I canceled they gave me money back for unbilled dates

Terrible customer service. The general manager JEFF is extremely rude and condescending. The other team members are always too busy to greet you because they’re having personal conversations at the front desk. And the Asian trainer is always mugging you. The only kind employee is Ryan. The gym is not well maintained. The women’s restrooms are consistently dirty and machines are always out of order but yet you pay a $50 yearly fee to keep the gym maintained. LMAO. Highly don’t recommend this gym.

I'm a long time member here. It's a small gym run by kids pretty much. Too many people sit on machines and do nothing but play on their phones or have social gatherings. It can be very difficult to get any exercise. A lot of people never clean up behind themselves. The bathrooms always need cleaning