Crunch Fitness - Long Beach

I use this gym 5 to 7 days a week between 6am and 12pm for at least an hour, and while there I drink ample amounts of water, but virtually every time I'm here, no matter the hour or length of time, the men's restroom is closed for cleaning for at least 45 minutes. I don't mean to complain about cleanliness, but I have never once seen the woman's restroom closed for cleaning, and it's just perplexing how long and how frequently the men's restroom is closed for cleaning. At times I have to end my workout early. I'm typing this from a treadmill in the gym where the men's restroom has been closed for cleaning for over an hour now and there's no custodial staff in sight. This is making is difficult to use this gym and I'm considering canceling my membership if the facilities can't be cleaned properly and timely, whatever the reason is

I’d suggest that you or anyone looking for a gym home not to use this location. The management is poor and never in office (in studio) according to the hours they say, you’re taken thru many various obstacles to cancel because “only a manager can cancel memberships” it’s 2024. I’ve emailed, called numerous times at the times they say to call. I’m unable to visit due to my job relocating me. How are we still going on like it’s 1999? I’ve reported this location for poor service and management. Pathetic gym with even worse and devious studio practices.

If I could give this place zero stars, I would. I went in with the intention of using a simple 3-day pass, but the girl at the front convinced me to pay $5 for what seemed like a great deal—two months of membership. Sounded great, right? What she conveniently didn’t mention was the cancellation fee. If you want to cancel, they’ll charge you for two months of membership, totaling $26.99. None of this was disclosed to me when I signed up. I found out the hard way when I tried to cancel because I live across the country and was visiting my sick grandpa. I feel completely taken advantage of. I gave the gym a phone call to cancel my membership but they tell me to go in the gym. I live across the country so they told me to email. They don't reply to my email and continuously charge my checking. I am about to go through all of the hassle of pausing my checking account, closing it, and then reopening a new checking account just because a sleezy gym wanted 26.99 from me, a student. What a joke.

The equipment is cheap. The ellipticals feel like they’re gonna break when you’re on them. They have limited equipment thats always taken. Be ware if you want to cancel you have to go in to cancel. Also they will charge you for the following months fees after you cancel. Heads up. There are much better gyms, this one’s ghetto.

Very much hard to cancel your memembership ... manager never available... i had to cancel thru the district manager of crunch . Giving ppl a hard time . If we dont wanna keep our gym membership active anymore . Contact him instead.