Gold's Gym

Ryan was great. He answered all my question over the last week. He made me feel like I wasn't bothering him. Sometimes people make you feel like you are bothering them when you are just trying to get answers. I felt like all my questions he answered were heartfelt and genuine. Great guy.

I’m a golds gym member for about 8 years. It’s a part of my life. Love this place. It’s clean, people are nice and friendly, and love the classes. Highly recommend this gym to all my friends.

Great Gym, facilities and staff. You always feel welcomed with people ready and willing to help. The diversity of training machine and facilities are great with the utmost care and cleaning.

To anyone who’s potentially looking to join this gym. I honestly would have gave it zero stars if I could such a disappointing experience at this specific location Golds Gym Fullerton. They are literally just trying to take your money and will raise their prices on you every chance they get. I was a long time member and signed a lifetime membership contract over 10 years ago. Somewhere between now and after the pandemic they do not have my contract which we all know is false because everything is don’t by computer and on file. Anyway they claimed they needed to rewrite my contract for no reason at all since I’ve been paying the same amount for over 10 years and right after they did that I start getting emails from them about potentially increasing my monthly payment when in my original contract agreement I signed it said it would never increase. I know what I signed it was a lifetime agreement and all my other gym membership are the same type of agreements. I went in to talk to the staff and they literally treat you like you are doing something wrong by asking them about why they’re raising your membership fees and when I asked them to show me my contract they have me talk to a supervisor who was extremely rude and then some regional manager who was just as rude. Then they gave me a 3rd party number saying I needed to contact them about my membership and the increase, I call the 3rd party and they said they don’t have any power whatsoever to change the rates on memberships and that it’s 100% the clubs doing which they denied even after talking to 6 staff members. The front desk person was the most rude and didn’t even want to allow me to talk to anyone above her in the first place.The gym is always dirty, things are always broken and the weights are literally everywhere. You can’t find anything you need without having to run around the gym. Nonetheless I cancelled my membership and I Absolutely Do Not recommend this place to anyone who wants a nice gym experience and to go to a place where they actually care about their members and people who are spending money with them. I would definitely look at Eos Fitness or Fitness 19 it’s cheaper, cleaner and the people that work there are not rude.

I’ve grown to love this gym though it can often be packed with a younger high school crowd grouping around the equipment, as it basically neighbors Sunny hills high school. Staff is friendly enough and the work out areas are generally pretty clean. Pros: variety of free weight options, multiple squat racks, men’s and women’s only steam and sauna. Pool and hot tub. Con: not enough duplicate dumbbells in the 20lbs range, showers and steam room get dirty quickly on the men’s side. Steam room breaks often.