Gold’s Gym

Horrible management, gym is good but management is horrible. Their front desk charged me for “my monthly bill” I paid it, next day I went and they told me I still hadn’t paid my monthly bill, so I paid it AGAIN, went the next day and they told me I still owed my monthly bill, at this point I had paid twice, I asked to speak to management, I spoke to their main manager of the gym, he basically blamed me for not telling them the first time, said he would look into it, a week pass by and still no call back from him as he said he would, turned out, their new employee made me pay two other peoples monthly bill, and that he couldn’t do anything about it. He was very rude, disrespectful and started to get verbally violent with me, said he was not going to help me, I asked for the distract managers number and he laughed, gave me the number and said go for it, he’s not going to help you, he’s on my side.

Love gym exercise such as yoga, zoomba, body pump and body balance. They adds new classes and updates each classes to a new version. Never the same classes each time. All instructors are professional and many years experiences!! Now I become stronger than before and maintains good balance

A lot of issues with out of service equipment but the biggest problem is with the sauna and steam room which are the only reason I pay to come to a gym. I have weights at home. I along with a lot of others I’m sure pay to have access these things. I’m canceling my membership to go to a gym that doesn’t have these kind of prolonged problems. The sauna shouldn’t be down a week straight ever. Bad business. On top of that the staff doesn’t even have a time range on when it will be back up. Management and ownership here only cares about that monthly payment you’re gonna make and not about facilitating their customers.

I just joined Gold’s Gym La Mirada. James the General Manager gave me a tour of the gym. Everywhere I went I saw someone cleaning. The gym is tidy and has a very friendly atmosphere. I was there in the evening. It was busy but I didn’t have any trouble parking. I was able to use the equipment I wanted. The pool area is very clean as well as the locker rooms. I took the Yoga/Pilates class which also includes tai chi and loved it. I look forward to going back.

Abs crunch has been broken for almost a month as January 12 2025. None bothered to fix this. Asked the front desk, they have no idea when it'll be fixed. SMH🤷‍♂️