Best Gym near Sunnyvale, California

Not sure what all the hate is for, but I really enjoy coming here. I've never had any issues with the staff, in fact, they have all been incredibly nice and professional with me. Maybe the staff isn't the problem, if you have these problems everywhere you go... Sometimes the pool can be impossible to get in to, but you just have to learn what times are best and work around that. I prefer to go in to the mornings, so I really have any pick of the litter when it comes to equipment. I've been member for many years now, and don't see any reason to leave!

This is a review for Gabriel, The short white guy. Unfortunately, this visit was disappointing once again. I had hoped things might have improved over the past year, but that wasn’t the case. The same individual exhibited the same poor attitude as before. The only noticeable change is that he’s now working at a different location, but it seems no effort has been made to provide him with proper training or address his behavior.

I recently had an issue with locker at City Sports Sunnyvale, and I was incredibly impressed with the level of service I received from the staff. They were prompt, attentive, and went out of their way to ensure that my problem was resolved efficiently. Their friendly and professional demeanor made the experience stress-free. It’s clear that customer satisfaction is a top priority here. I highly recommend City Sports Sunnyvale not only for its great facilities but also for its exceptional staff. Thank you for all the help!!

it is a really disappointing experience! especially the trainer there. I decided to cancel my membership because of the unacceptable conduct of one of the trainers, Jonathon, at Sunnyvale City Sports. The trainer is misinterpreting my words and starting to blocking me and my friends working out at the gym after I refused sign up for his training package. I joined the gym after my friend, who is also a member, informed me that we could practice boxing mitt work together there. Shortly after signing up, I participated in a free training session with Jonathon. To my frustration, instead of focusing on the session, he spent over 25 minutes aggressively trying to sell me a personal training package. I firmly declined, explaining that I already train at another boxing gym and allocate a comparable budget for those sessions. However, things escalated further today when Jonathon interrupted my friend and me while we were practicing mitt work. He wrongly accused us of engaging in personal training. Despite our clear explanation that we were simply practicing together without any exchange of money, he accused us of lying, disrupted our workout, and then falsely flagged my account, claiming I was paying my friend for training. This claim appears to stem from a misinterpretation of a comment I made during last week’s training session, where I mentioned spending approximately $700 at another boxing gym. Jonathon wrongly assumed I was referring to payments made to my friend, which is entirely untrue. This behavior is not only highly unprofessional but also insulting. Jonathon’s actions have misrepresented my intentions, unjustly interfered with my ability to work out, and created a hostile and uncomfortable environment for me and my friend. I am extremely unhappy with how this situation has been handled, and it has left me questioning the level of respect and professionalism at Sunnyvale City Sports.

I enjoy coming here, but the cardio machines are constantly broken, and it takes them weeks or months to address it. For the amount I pay, I expect City Sports to provide working equipment at the very least. Also, the kids working the front desk likely have no idea about anything if you try to ask them any type of questions, so don’t bother 😭.

I started private coaching with Coach Donovan to address a shoulder and left elbow injury. From the first session, I was impressed by his professionalism and focus. Our initial meeting was an in-depth discussion about my fitness goals, which made me feel confident in booking 12 sessions. Coach Donovan tailored workouts to my injuries, emphasizing proper form, body strengthening, and natural body tension. As a beginner, this approach was crucial to avoid further injuries. He’s highly knowledgeable about anatomy and designed exercises to help me build strength safely. I even noticed improvements in alignment after just one session! Post-workout, he provided supplement recommendations (the watermelon flavor is a game-changer when mixed with warm water) and discussed future plans for catered diets, recovery, and at-home workouts. I’m excited to continue learning and progressing with his guidance. Highly recommend Coach Donovan for anyone looking for professional and effective coaching! Shout out to Coach Aaron and Coach Benjamin (sorry if i forgot your name bro, but the guy with the sick hat and long hair)

Coach Brian Kaho provided an excellent training experience, tailored to my goals and fitness level. His knowledge of various techniques and ability to motivate kept me engaged throughout the sessions. I appreciated his attention to form and injury prevention, which helped me build strength safely. Overall, I highly recommend his training for anyone looking to improve their fitness journey. Also, Autumn has done an excellent job managing the gym. Her professionalism and commitment to member satisfaction create a welcoming environment. Team at front desk is always available to help.

I loved training with Coach Brian here. He listened to my concerns and took our sessions at my pace, and now I have the knowledge and confidence to walk into the gym, do my own workouts, and try different exercises without hurting myself. It might not sound like much, but it really is hard to make a big lifestyle change like that without the right support, and Coach Brian was that for me. The other coaches and staff are nice, too! I look forward to seeing everyone when I'm there.

I recently worked with Coach Brian Koho as my personal trainer, and the experience was fantastic. As someone who didn't have much experience in the gym, I found Brian to be incredibly helpful, professional, and approachable. He took the time to teach me the basics of strength training and helped me build a workout routine tailored to my needs and goals. Highly recommend working with him if you're looking for a knowledgeable and supportive trainer

It’s a great experience. I have been trained with coach Brain Kaho for several months. He calculated the calories I need every and made a detailed workout plan. I trained with him twice every week and do homework myself. I lost about 30lbs in 3 weeks and in the meantime my strength grows as well!

Great gym! I've been going there for the last year and I feel much stronger. You can always regulate the pace according to how you feel. The coaches and staff are helpful too.

I’ve been a member of OrangeTheory for a while now, and I can’t recommend this location enough. The coaches here are incredibly knowledgeable and always provide advice on good postures. The front desk staff is friendly and greets people by name, which really adds to the welcoming atmosphere. Overall, it’s a fantastic place to work out and feel supported!

I’ve been a member of OrangeTheory Fitness on and off since 2016, and over the years, I’ve had the chance to try different OTF studios in Palo Alto, Cupertino, and now Sunnyvale. I can honestly say that the Downtown Sunnyvale location is my favorite by far, and I’d love to share why. The workouts here are truly fantastic. Every day feels like a new challenge, and I love how no two sessions are ever the same. Whether I’m rowing, running on the treadmill, or working with weights, I’m always engaged. It’s not just about one piece of equipment or one type of workout—it’s a full-body experience that keeps things fresh. The heart rate monitor is a great tool for tracking my intensity, but there’s absolutely no pressure to compare myself to others. It’s all about personal progress, and that’s one of the reasons I keep coming back. The coaches at OTF Sunnyvale are amazing. They’re not only knowledgeable but also so passionate and encouraging. They know how to keep the energy high and the vibe positive, which makes each class enjoyable—even when it’s tough! The music is always on point, and the signature orange lighting gives the studio such a unique, motivating atmosphere. It really does feel like the perfect place to push myself and work toward my fitness goals. OTF has had such a positive impact on me, both physically and mentally. I’ve definitely noticed improvements in my strength and endurance, but what stands out even more is how the workouts have boosted my mental well-being. I never feel pressured to do more than I can, and that’s made all the difference in my journey. It’s a space where I feel supported, no matter my fitness level, and that’s something I truly value. What really makes the Sunnyvale studio special, though, is the incredible team. The front desk staff is always so friendly, helpful, and accommodating. Whether I need to reschedule a class or have a quick question, they handle everything with such warmth and professionalism. I’ve had to adjust my schedule last-minute a few times, and every time, the staff has been so understanding and quick to find a solution. They manage to balance enforcing policies with genuine empathy and always offer thoughtful solutions. I never feel like I'm inconveniencing anyone, and I appreciate the personal touch they bring to every interaction. It’s clear that they truly care about my experience and fitness journey. It’s also the little things that make such a difference. The team remembers my name and preferences, which makes me feel like I’m more than just another member. I’d like to give a special shoutout to Hailey, Mia, Julie, Kendall, and Andrea—your smiles and energy make every visit a pleasure. You all make me feel like part of the OTF family, and I can’t thank you enough for that. I also want to acknowledge Luke and Libby, who were always so kind and went out of their way to make my time at OTF memorable. If you’re looking for a challenging, supportive, and fun fitness experience, the OrangeTheory Fitness Downtown Sunnyvale studio is the place to be. The combination of a fantastic workout and a caring, dedicated staff is what keeps me coming back. I’m grateful for everything you all do to make each visit a positive, rewarding experience. Thank you for making my fitness journey so enjoyable!

Worst customer experience and manager experience ever.. (worst manager JULIE C) They Sell membership and after that don’t pick up the phone They Don’t tell customers about class delay policy, I show up 7 mins late after calling 20 times to ask and can’t get into class. All the time wasted to get ready, drive n park. BIGGEST ISSUE: THEY HAVE WAIT LIST ON the CLASSES FOR WEEKS THAT ARE Preferred by CUSTOMERS.. So u pay money n keep running after to get access to classes you want ..

Didn't even get far as trying a free class. Tried to sign up for a free class but their site is shady and kept telling me something went wrong on their end. Tried calling but it goes to voicemail. Tried texting and nobody texts you back. A little worried from all the one star reviews about how hard it is to cancel membership and also limited class space so hard to book. Yep - will skip and look elsewhere. Just be cautious and careful!

I go to this gym from the moment it opened in Sunnyvale. I like it and it is a convenient location for me. However, I’ve noticed that it is dirtier than usual lately and lots of equipment is not in a good condition or out of order. UPDATE AFTER 5 MONTHS. Conditions and equipments didn’t get better. In contrary, so many machines are out of order. Shame to 24 Hours management 👎 👎👎

They don't clean the gym at all. Very dirty. Also if the machine breaks down they take 2-3 months to fix. The staffs are not responsive at all. Complained multiple times to fix the machines but they don't do it. I am pretty sure that this review will also receive the customary response from the management, so don't bother. If you can afford it, go to a better gym than this.

Bathrooms are always so dirty and a 24-hour fitness and all the employees don't take the initiative to help keep the locker room and bathrooms clean they just wait for the janitors to come clean it and then on top of that it's smells I don't have anything against homeless people using the gym but you know everybody is adults and you know just keep your stuff

The gym is nice, but it definitely needs a deep clean 🧼 Hope management can do something about it. Staff is always friendly so they deserve a 5 star ⭐️

I've given this gym multiple attempts at correcting their poor customer service. They continue to fail. I've been a member for over two decades because I have a screaming deal, and I watch my pennies. That is the only reason I continue to give them my business. Their corporate office is very poorly run: they don't respond to emails, you can't get a human being on the line to save your life, and in the instances when they do answer an email, it includes misinformation, missing information, and even in one case, was addressed to a different name altogether. They are awful.

The front desk staff is quite impolite. When you ask them a question, they attempt to shoo you away without even a hint of a smile. Their attitude clearly conveys, “Don’t bother us with your questions.” While the kids enjoy this place, there are many other options available where you’ll be treated with much more respect. The lady that I spoke to is Crystal.

Your kid can go for a couple years enjoying the teachers and learning, keep moving forward in levels, looking forward to the next level, and all of a sudden after all that commitment and time, no space is made available which is a big disappointment to the kid, and they just don't seem to care. It seems the owner has no loyalty or commitment to the kids.

So much fun i went to their adult class and have no experience but they make it so laid back and easy to have an awesome time!

Went to the adult gymnastics class, Nathan and Lily are some of the nicest people I’ve met since moving here Can’t recommend this place enough!! So fun

Teacher Michelle makes every week wonderful! My son cannot wait to go to class. We so appreciate how much she genuinely enjoys being with the kids and her respectful approach toward them. The new location is gorgeous, with plentiful parking. The only thing we miss is that the climbing ladder is no longer available for toddler use.

My partner and our friend came here tonight to try this gym, as they were looking for a day to day gym. I go here frequently and have never had a problem. They went in tonight with the free 3 day trial, the guys at the front laughed at them and told them they would let them use the facilities for the day, but that the owner usually charges for the 3 day trial????? Charges, for a free trial? Honestly save your money folks. Not worth it, the customer service is a joke

Love this gym because it's always super empty at 5AM! Never had to wait for a machine from 5-6:30am. The equipment is older than other 24 hrs nearby, but it has everything you need to workout all muscle groups. Staff is attentive to fix machines that break in a quick manner. We need heavier barbells, only goes to 90 lbs. Would recommend for morning people who want to get in their quick and efficient workouts in the morning!

I had a very disappointing experience at this 24 Hour Fitness location. I got a free pass to try the gym and went with my friend, who is already a member. At the entrance, I showed my confirmation number to the staff, but they refused to accept it, saying that the manager wasn’t there. When we asked where the manager was, they said he was on lunch—at 3:40 PM, which was quite surprising. The staff was completely unhelpful and unwilling to assist in any way. This kind of customer service is unacceptable. I definitely do not recommend this gym.

This 24 hour fitness facility lends their pool to swim classes for children, but do not maintain their pool at an acceptable temperature for swim classes. The management has been unreceptive to any improvement here. Do not recommend this facility for swim.

This gym is getting worse every time I come here - toilets are out of order, no toilet paper, many machines/equipment are broken/not working, cleanliness desires to be better. It is sad to see a homeless woman by the entrance. Good thing is front desk employees are still friendly. Management, please improve this gym… and don’t reply with your generic message, show that you care by making this gym a nice place to work out.

I was a dedicated member of Crunch for over a year, but my experience was consistently negative. The equipment was frequently broken or in disrepair, making it difficult to get a proper workout. My first and last experience with personal training was a nightmare. The trainer (Lexi) was aggressive leading to a shoulder dislocation during my very first session. The gym's response to the incident was shockingly inadequate. It took them an excessive amount of time to locate a first aid kit and ice pack. I ended up needing an ambulance and was left to deal with the aftermath on my own. The gym has never reached out to me to apologize or offer any support. I've had to repeatedly contact them to resolve the issue, and the entire ordeal has been incredibly traumatic. I'm still undergoing physical therapy and dealing with the ongoing effects of my injury. While the gym membership may be affordable, it's simply not worth the risk. I strongly advise potential members to look elsewhere for a safe and reliable gym.

I like the location and the equipment seems well maintained. Adequate locker rooms. I wish they’d clean more and enforce the rule about users to wipe down their machines after using. Gets very busy during peak hours.

Today is the first day of my 3-day free trial. I arrived at 6:20pm, peak time, obviously. First impression: the space is huge (compared with my current gym, I plan to cancel my membership there because it’s too far away) , and full of people. You can barely find a spare machine. But overall my impression is pretty good: staff is nice and accommodating, restroom/locker room is clean, place is crowded but people are peaceful, and the Zumba class was fun. I forgot to bring my shampoo, happy to find they provide free shower amenities. I’m glad I took the trial. I was told that early morning and late evening are the best time with fewest people. Will come around 9pm tomorrow to see how it is. Update: my second free trial day. Arrived at 9pm-ish, the place is 60-70% full, which is pretty good. Easily found the machine I wanted to use. Left at 10:40pm, still , 10-15% of the facilities were in use. They close at 11pm. There are only 2 showers in women’s, but most people don’t shower here, so it’s ok. There’s no hair dryer there, so you need to bring your own if it’s necessary for you.

Although I rarely write reviews, I felt compelled to share my experience at Crunch Fitness in Sunnyvale, CA. From the moment I walked in, one staff member named Chloe made a lasting impression with her professionalism, emotional intelligence, and genuine dedication. Unfortunately, I had to ignore the other associates at the desk due to their inappropriate attitude and demeanor, which I knew from experience was best not to engage with. Despite this, the welcoming atmosphere and outstanding support from Chloe made the enrollment special, which I typically find expensive, worthwhile. Kudos to Chloe at Crunch Fitness for making a positive impact and fostering such a supportive environment. Your efforts truly make a difference, and I'm grateful for the experience.

Now a days they are in power saver mode. Air conditioning barely working. only 2 fans in entire gym. No exhaust system or not working, very dirty smell. Less fresh air reduces your performance by 50%.Very arrogant staff. Canceling membership. Not recommended. My suggestion to crunch. Increase the price but give good service. Equipment are maintained on time that's why one star.

Went to my granddaughters wrestling match..nice gym, if you park close to the gym parking can be difficult as you are in a neighborhood on that area

Terrible