Orangetheory Fitness

Great gym! I've been going there for the last year and I feel much stronger. You can always regulate the pace according to how you feel. The coaches and staff are helpful too.

I’ve been a member of OrangeTheory for a while now, and I can’t recommend this location enough. The coaches here are incredibly knowledgeable and always provide advice on good postures. The front desk staff is friendly and greets people by name, which really adds to the welcoming atmosphere. Overall, it’s a fantastic place to work out and feel supported!

I’ve been a member of OrangeTheory Fitness on and off since 2016, and over the years, I’ve had the chance to try different OTF studios in Palo Alto, Cupertino, and now Sunnyvale. I can honestly say that the Downtown Sunnyvale location is my favorite by far, and I’d love to share why. The workouts here are truly fantastic. Every day feels like a new challenge, and I love how no two sessions are ever the same. Whether I’m rowing, running on the treadmill, or working with weights, I’m always engaged. It’s not just about one piece of equipment or one type of workout—it’s a full-body experience that keeps things fresh. The heart rate monitor is a great tool for tracking my intensity, but there’s absolutely no pressure to compare myself to others. It’s all about personal progress, and that’s one of the reasons I keep coming back. The coaches at OTF Sunnyvale are amazing. They’re not only knowledgeable but also so passionate and encouraging. They know how to keep the energy high and the vibe positive, which makes each class enjoyable—even when it’s tough! The music is always on point, and the signature orange lighting gives the studio such a unique, motivating atmosphere. It really does feel like the perfect place to push myself and work toward my fitness goals. OTF has had such a positive impact on me, both physically and mentally. I’ve definitely noticed improvements in my strength and endurance, but what stands out even more is how the workouts have boosted my mental well-being. I never feel pressured to do more than I can, and that’s made all the difference in my journey. It’s a space where I feel supported, no matter my fitness level, and that’s something I truly value. What really makes the Sunnyvale studio special, though, is the incredible team. The front desk staff is always so friendly, helpful, and accommodating. Whether I need to reschedule a class or have a quick question, they handle everything with such warmth and professionalism. I’ve had to adjust my schedule last-minute a few times, and every time, the staff has been so understanding and quick to find a solution. They manage to balance enforcing policies with genuine empathy and always offer thoughtful solutions. I never feel like I'm inconveniencing anyone, and I appreciate the personal touch they bring to every interaction. It’s clear that they truly care about my experience and fitness journey. It’s also the little things that make such a difference. The team remembers my name and preferences, which makes me feel like I’m more than just another member. I’d like to give a special shoutout to Hailey, Mia, Julie, Kendall, and Andrea—your smiles and energy make every visit a pleasure. You all make me feel like part of the OTF family, and I can’t thank you enough for that. I also want to acknowledge Luke and Libby, who were always so kind and went out of their way to make my time at OTF memorable. If you’re looking for a challenging, supportive, and fun fitness experience, the OrangeTheory Fitness Downtown Sunnyvale studio is the place to be. The combination of a fantastic workout and a caring, dedicated staff is what keeps me coming back. I’m grateful for everything you all do to make each visit a positive, rewarding experience. Thank you for making my fitness journey so enjoyable!

Worst customer experience and manager experience ever.. (worst manager JULIE C) They Sell membership and after that don’t pick up the phone They Don’t tell customers about class delay policy, I show up 7 mins late after calling 20 times to ask and can’t get into class. All the time wasted to get ready, drive n park. BIGGEST ISSUE: THEY HAVE WAIT LIST ON the CLASSES FOR WEEKS THAT ARE Preferred by CUSTOMERS.. So u pay money n keep running after to get access to classes you want ..

Didn't even get far as trying a free class. Tried to sign up for a free class but their site is shady and kept telling me something went wrong on their end. Tried calling but it goes to voicemail. Tried texting and nobody texts you back. A little worried from all the one star reviews about how hard it is to cancel membership and also limited class space so hard to book. Yep - will skip and look elsewhere. Just be cautious and careful!