Orangetheory Fitness

OTF has made working out a joy. I love all of the coaches, as they keep the environment enjoyable, and keep you motivated for the entire workout. Kendyll and Cammie are amazing coaches and give their full 110% to each class. Keep being amazing! 🫶🏻

I couldn't say enough great things about Orange Theory Moon Valley! I have tried countless other workouts, and there's nothing that compares to OT. Even when I'm dragging, the 60 minutes flies by because of the fast-paced workout, awesome atmosphere, and supportive coaching. The coaches are all incredible, especially Kendyll and Cammie, and the manager is so helpful and kind!

They pulled a bait and switch tactic to get me to sign up for their unlimited membership. I was texted by them asking me to come back to Orange theory for a lowered monthly rate. So I agreed to come back because it was a better deal than I had paid in the past. Fast forward 2 months,, when I checked my bank account I noticed my membership fee went up by $50 a month. I told them I’d like to cancel my membership since I didn’t agree to that price but the previous price I was being billed- and no one had informed me of the price increase. They gave me an “oopsies” excuse and said they’d get the rate back to where it was before and even include a 10$ monthly discount. So of course I agreed to continue my membership. Well… now I can’t sign up for any classes on the app and when I went in, they told me it’s because my “8 class a month” limit was up. I NEVER agreed to pay for anything besides unlimited classes and no one informed me that I was no longer signed up to unlimited classes and was switched to a monthly limit of 8 classes. Sure, my rate was back down- but not to the unlimited classes like I originally agreed to! Very sneaky… be careful when they try to lure you in with these “monthly” deals and put your debit card on file for automatic payments. I have text messages and screenshots as proof of everything mentioned in this review. Edit: apparently the old manager gave me an unapproved rate and illegally added free classes to my account so I wouldn’t find out I was only signed up for an 8class/month membership. Now that there is a new manager, she is expecting me to pay for the additional classes that went over the 8/month limit. I would have never attended those classes if I had known I wasn’t signed up for an unlimited membership! I refuse to pay for their mistakes.

Huge fan of orangetheory fitness I go almost everyday! Moon valley is a nice convenient location and the staff and manager are all really sweet and helpful! Gets me set on a good day!

Would not recommend anything involving Kendyll. I was still there before the 5 min late policy and she turned me away. Do yourself a favor and skip her as a trainer.