Planet Fitness

This location sucks. The locks here are terrible and the lockers in the changing room are non existent so you have to bring your own. There’s also no TV’s on the workout equipment, the equipment is ancient and confusing (some don’t tell you the target area or how to use it) and there’s a lot less machines here. The music is too loud and they choose close at 7 on weekends.. at least the staff are nice 🤷🏻‍♀️ but I would go out of my way to another location

I've done some research I'm trying to get a gym membership on disabled limited on income and online it says that planet fitness offers waivers for the annual fee to become a member I called and they said that that was not available all I want to do is get back in shape but unfortunately I can't afford the annual fee the monthly fee I can afford. I was hoping this would be the gym that I would like to be a member of unfortunately I'm going to have to look to other options.. I was really hoping to get a waiver since I'm on social security I just want to get back in shape and feel good about myself again but that's okay there are other gyms in this town

I give the Mill Plain location 5 stars. They did a great job on their remodeling project. I'll be honest, I pretty much got the membership so I have a good, clean place to shower. The Mill Plain location has new locker rooms and nice, hot showers!

Great experience coming here for the past 1.5 years, great consistent staff, kyle is a wonderful manager, along side his team Mariah and Jay, they are very professional and kind to all guests that come here.

I have been coming to this planet fitness on and off for years. Usually the customer service is good but hasn't ever been absolutely amazing. That was until I started coming to this planet fitness again. Luis’ customer service skills are next level. As a manager for a branch for one of the biggest infrastructure companies in the world thats all about customer service I know when someone doesn't just do it because they have to and they do it because they are just a good outgoing person. Luis always greets all the customers. Luis is ALWAYS upbeat and goes out of his way for the gym goers of this location. Im use to the normal welcome and goodbye’s that most planet fitness give you but not with Luis. He not only always greets me when I walk in he remembers my wife and I and always sees if we’re doing good and how our day has been. Luis even goes as far as talking to me about similar interests we have! Its great!! Im having some issues with my membership and Luis is going above and beyond to help me. Luis even recognized me over the phone! I normally don’t make a big deal about someone’s customer service skills but I felt Luis’ needed to be commended. Planet fitness you have an employee that other companies are desperately looking for! Thank you Luis for all you do. You’re truly one of a kind brother.