LA Fitness

While the Ballard location might seem convenient, it's a sinking ship. Facility Issues: Machines are frequently broken, treadmills out of service, and corporate neglects maintenance. Bathrooms are rarely stocked with soap or paper towels, and towel service costs extra. Water fountains frequently broken + out of service Parking & Security: Limited parking, plus homeless people wander freely via ground-level stairwells. Billing Scam: Canceling is a nightmare. I canceled in-person, got confirmation, and still got charged months later. Even at half the price, I wouldn’t recommend this place. Find a gym that actually values its members.

If you can afford it, go to another gym. They charge an additional $10/month to use their towels, and they don't care at all about guest safety. I spilled my water bottle and told the front desk attendants. Two of them were sitting there, and neither could he bothered to get up and even check or put up a sign. Since I don't pay for towel service I couldn't even get a towel to mop up the spill they didn't care about. They just said they would "let the Janitorial staff know." 5 minutes later no one has drove anything! Another guest eventually noticed and wiped up most of the spill with their towel. I went back up to the desk to ask them to please to do something. They just asked where the spill was. I told them I could show them if they just followed me. Still nothing. Finally I went back a third time to let them know. At this point I was pissed. They called over some manager or something and I told him that this was outrageous and someone had mopped it up. He said "yeah, but we mopped it up." I had to explain that no, this was a guest not staff that had cleaned it up so no one slipped. He just said "yeah, but no one did," which feels like a cavalier response to a potential injury as a result of their negligence. Then he told me that well there is a Janitor who is cleaning it up now, so sorry because he called him 15 minutes ago. So now just add throwing the Janitor under the bus when any one of three staff members could have come and remedied the situation without me repeatedly having to come up and get more and more upset at them. Truly irresponsible. If there were a spill at my place of work and my attitude were to leave it for someone else potentially risking clients' safety it would not be acceptable.

I’m new to this gym but I like everything so far! I had a free consultation with Krill, who showed me the machines as well as some exercises that would help my ankle, which I broke a year ago. He was very thoughtful in coming up with a rehabilitation plan for me, and I left the session feeling energized and motivated to improve my workout routine.

Please hire more instructors. The classes & pool are what set apart this gym from other “just weights and machine” gyms - so please do better. One cycle class a week that gets cancelled almost every time? Same instructors for all other classes, providing no variety? Please work on this.

I've been going to this gym for a year and a half and just cancelled my membership. The gym overall is a nice big space, but has many shortcomings and what ultimately caused me to cancel was a very rude and unpleasant general manager. The gym oversells memberships to the point where even though I go at non peak hours, there are rarely open free weight benches/squat racks ect. If your thing is cardio it might be ok for you. They recently cut down from 2 racquetball courts to one. The pool only has 3 lanes with two swimmers in each so it's always at least a 10 minute wait to get in the pool and many times they rent out a lane to a children's swim class which makes the problem worse. Hot tub is hit or miss on if it's clean or so cloudy I don't want to risk legionella. Lastly I had a bike stolen from downstairs about 6 months ago and since then I have been bringing my bike upstairs and putting it out of the way. This week the desk woman was immediately hostile and demanding I take the bike down stairs. As I explained why I brought it up stairs she became increasingly rude so I asked to speak to the manager. She is the manager, so i asked to speak with her supervisor. I talked to Carlos on the phone who was pleasant enough and said to leave my bike for the day, but in the future could not bring it upstairs. Not what I was hoping to hear but at least he wasn't unprofessional. I can't go to a place managed by someone so rude to me, so I cancelled.