Gold's Gym Kirkland

Gold’s Gym in Kirkland offers a decent selection of equipment and has friendly staff, but it falls short in maintenance. The gym has several machines with torn leather and seats, and some equipment is frequently out of order. Unfortunately, the showers are particularly disappointing, with rusty shower heads that deter many from using them. Overall, while the gym has potential, it needs significant improvements to provide a better experience for its members. I would rate it two stars due to these issues

This is the best gym that I’ve known in many years going to others in SF and Seattle. Equipment is great and brand new, free weights are solid and nice. The gym is overall a first-class gym and the staff is even better, super friendly staff, no attitude, Nate and his team are rockstars and make this gym a fun and successful one. Way to go guys!

My wife had an uncomfortable encounter with another member, who spoke to her in an aggressive manner, making her feel unsafe. Despite reporting this to the gym, they decided not to take action against the member and only sent staff for retraining. When we tried to cancel our annual contract due to this situation, we were denied the option. We are disappointed to feel stuck in a contract with a gym that doesn’t prioritize our safety. Would not recommend this location.

The facility is generally well-maintained, and is always very clean. The recent facelift is also nice. Only complaints are that it sometimes takes a long time to fix equipment in need of repair, and the staff often have the music cranked so loud that you can't listen to your own stuff, even with high-end noise cancelling ear buds.

I don't like to write negative reviews but someone has to say it, the music is too loud and the owners don't seem to care. When you stand next to someone at the gym you cannot have a conversation because the music is too loud that should say enough. Most of us have complained to the front desk and in our customer reviews which seems to go nowhere. I guess that goes to show how much the management cares about its customers.