LA Fitness

Its a pretty nice gym for the price and a friendly staff. Thomas was awesome at helping me get started and was very straightforward at finding the right membership for me. Overall good service and a good gym to go to

I’ve been a member of this gym for quite some time, and when I first joined, it was an excellent facility. The locker rooms were always clean, the machines were in great shape, and amenities like the swimming pool, sauna, and steam room were a huge plus. The staff were friendly and made the experience enjoyable. However, things have drastically changed. The swimming pool and sauna are no longer available, and many of the machines are either broken or in poor condition. The cleanliness of the facility has also taken a hit, with the locker rooms and equipment often dirty. Despite these declines, the gym continues to charge the same high membership fees. It’s really disappointing to see a place I once enjoyed deteriorate so much. I’ll be looking for another gym that values its members and keeps up with maintenance.

I used to be a member and since this location is a signature gym and included the towel service, when I rejoined a few weeks ago I naturally thought nothing has changed. To find out, the Pool has been out of service and the Sauna out of order for over a year and "NO towel" service included, they charged me $2 per towel or $10/month additional. This is kind of a bait and switch in my opinion....Management should really take notice to all these bad reviews and make some necessary changes. I will be writing to corporate and my you tube channel.

Overall good gym, lots of cardio machines, but wish new machines were added. Been the same set up for a least a year now. Staff is super friendly, locker rooms are really nice. Pool is no longer open (😢) but they still have a hot tub, steam room and sauna(which hasn’t been functional for a while sadly). Gets crowded when college kids are home, but any time besides that it’s super open. Edit: sauna is still broken after 8 months

I signed up for personal training and was told that if I canceled within 3 days I would get all my money back. I canceled 2 days later and was told I would receive my money back within 5 business days. After a week of not seeing my refund I talked to the staff again and was assured that I would get my money back in 5 business days. After another week of not seeing anything I talked to the manager of the gym and was promised again my money back within 5 business days. After another week I called corporate and was told by corporate that they would reach back out to me soon. After yet another week of hearing nothing I called corporate again and explained the issue. The woman with corporate claimed my membership never got canceled and that I would need to pay half the money of my personal training fee to back out of personal training. While trying to explain to her the whole story she came back with a nasty attitude saying that I was lying to her and that I need to pay if I want to cancel. I try going back to the gym to speak with the manager again where it took me multiple weeks to actually get in touch with him. When I finally speak with him he claimed he was under the impression that I already had the refund, but assured me once again that I would see my money back within 5 business days. They have charged my card multiple times for training I never received and have been promised that the membership was canceled and that my money would be refunded. I have been dealing with this for months with still no end in sight. LA Fitness seems like they are just out to scam you out of money and do not care about their clientele. I do not recommend this gym to anyone. Not only do they not care about their clientele, the gym is always dirty and machines will stay broken for months before getting fixed. Save yourself the money and the headache.