LA Fitness

I WAS excited to come back to LA Fitness. Until I did. I don’t know what happened since I was last there about a year ago. Not only did the prices go up but the gym itself looks like it’s going downhill. The women’s restroom and locker room smells like yeast and it is beyond disgusting, 🤢 couldn’t even find a clean toilet! The carpet around the gym has large dirty spots there’s trash (dirty used wipes) at every station. A lot of rust. And you’ll find the staff hanging out , talking and chillin. BUT 10 minutes before closing time they’ll be quick to dim the lights and tell you it’s time to get out! Last time I was there I finally saw a lady cleaning and she’s Hispanic so I know she’ll probably get the job done. Invest your money somewhere else they obviously do not care.

Do Not Join. These greedy people want to charge me $54.99 per month plus annual fee. I mentioned i was paying $35 when I was there a year and a half ago. They said they can only honor my old rate if it was within one year. No thanks, I'll go somewhere else. Then my buddy mentions how they haven't even had hot water in the past 3 weeks. So I went to 24 Hr Fitness, which is basically the same gym for $30 per month.

This review is effective for Sunday, November 10 2024. As a new member to LA Fitness and coming off of an amazing first day and first workout at the Arlington facility, to show up on Sunday to have the doors still locked at 8:20 AM. Certainly says a lot about the franchise ownership across the entire organization. Considering there was roughly 20 people waiting in the parking lot, it goes to show that the quality of people you hire, make all the difference even if the name on the front of the building is actually the same. On top of the initial frustration the next closest place was driving all the way into downtown Fort Worth. I’m just glad I got there early enough that I didn’t have to pay to park because some irresponsible young Desk attendant at the Westworth facility couldn’t get to work on time.

I cancelled my membership in early December of 2024 but then charged for the month of January. I called and was told by the current manager, Kelsey, that the club did not have a manager at that time so the cancellation was not done correctly. I do not understand how that would matter when I was told multiple times I would need to cancel the membership between 8am and 5pm when I tried to cancel when I would go at 7pm. I was told by Kelsey I would need to come in person again if I wanted to truly cancel the membership. She was not even there in person when I showed up. I asked if I would receive a refund for this month I was charged since I did what I was supposed to do and was told I would but received an email implying January '25 would be the last time I was billed and nothing what so ever about getting a refund. I called back the same day (Thursday, Jan 30th.) and was told Kelsey would reach back out to me. Never got a call back. I gave it time and called back on Monday Feb 3rd being told the same thing that she would call back or to call back in 10 min and she would be available. Still nothing. I called today and got the same run around. Finally I told the person I would hold for Kelsey and after 5 min of hold I was hung up on. I called back immediately and the person answering the phone said my name and they would have me hold again. Another 5 min went by and I was hung up on again. I gave it 30 min and still didnt get a call back. This place is a joke and went I was frequently going there its always broken treadmills, slobs sitting on equipment while scrolling their phones and disgusting bathrooms. Do not give these people your money.

I've been a member of the LA Fitness on Westworth Blvd. for almost two years and have always enjoyed the convenient location and friendly staff. However, I'm increasingly concerned about the deteriorating conditions in the men's bathroom and on the gym floor. The sauna seats are falling apart, making them unusable and unsafe. Several bathroom doors don't close properly, which is inconvenient and raises privacy concerns. The rust at the bottom of some doors is a potential safety hazard. Additionally, nearly 20% of the gym equipment appears in need of repair, limiting workout options and impacting my overall experience. Despite bringing these issues to the attention of staff on multiple occasions, I haven't seen any significant improvements. This decline in maintenance standards is concerning and makes me question the value for money of my membership. I urge LA Fitness management to take immediate action to address these issues. Repairs are urgently needed for the sauna seats, bathroom doors, and faulty equipment. Increased cleaning and maintenance are also crucial to ensure a safe and hygienic environment for all members. If these issues are not addressed promptly, I'll be forced to reconsider my membership and look for a gym that prioritizes proper upkeep and member satisfaction.