Orangetheory Fitness

I started my fitness journey July 2024 and I knew I wanted to do a group class that offered a full body workout. I am not disappointed in my decision in going OTF. The coaches are amazing, the vibe and energy is over the top and the workouts are intense but so much fun. I have gradually built my endurance and strength and I am consistently loosing weight. I have joined every event and tried every challenge available. I am excited to continue seeing my progress.

Let me just start with some context. I’m visiting from California and decided to do a few classes here while visiting. I’m a long-term Orangetheory member. At all of the locations that I’ve visited over the years, they are always very understanding and give you the 10 minutes courtesy. I was about 8 minutes late for this class and drove from almost 15 minutes away to this location. The lady at the front immediately just shut me down informing me their policy is 5 minutes, which again because I’m visiting from California, I had no idea that they had a shorter policy than most other locations. Usually the ladies at the front are at least courteous enough to quickly go ask the instructor if it’s ok. She did not bother. She didn’t get up from her chair, she did not want to listen, and almost came off prejudiced given how she treated me the second I walked in the door. I’m extremely disappointed how the interaction was and given that most members are spending their own money to come to classes and when they’re long term members, there is no reason to turn away someone. These classes are well organized groups so anyone can easily follow them but especially someone who has been doing it for years. So there is absolutely no reason to turn away someone simply for being a little late. At the end of the day, our goal is to improve the world for the better and get people healthy. But with establishments like this one, it can easily turn off anyone from associating with them. Won’t be coming back to this location. If there are other Orangetheory locations in the area, then I encourage seeking out those locations.

Don't waste your time or money! Horrible customer service and mediocre workouts. I attended a "FREE" class, and the next day, they charged me $28 because I didn't buy a membership. They told me they charged me because I had to reschedule "too many times"... wow... The class I attended was almost empty, the teacher was nice, but no one in there was fit, so I'm not sure who is getting results there... and honestly, it was kinda boring. Do not recommend it.

Love this studio! I’m been a member at OTF for four years now and I love that there are different forms of workout everyday so you don’t get bored of the same thing. The front desk Staff are great with their customer service and all the coaches are amazing!

I absolutely love this fitness class! The instructor is amazing, the energy is great, and the workouts are both challenging and fun. Highly recommend for anyone looking to get fit and have a great time! 👌👌