Gold's Gym New Braunfels

Decent equipment selection. Clean facility. Staff continue to restrict more and more equipment from member use. Reserving it only for their “golds fit” groups. It’s my opinion, that a member should have access to all equipment, since the member is paying $40 a month to use the facility. Restricting equipment prevents members from growing in fitness. This is the worst part about this facility in my opinion. And causes me frustration during every visit.

So sad to see how the employees don’t care about their members. It’s so hard to find a gym that has a good childcare facility and to find one that does and to come to realize that they do not watch over the kids is an absolute bummer. I witness an employee just lay back on the chair while seeing some kids fight over in the floor and not even bother to see if the kids were okay and immediately got mad at the kids. I hate watching stuff like this because at the end of the day if you are a parent you want to make sure your kids are okay. To the child care employees (Arisa or whatever her/their name is) please try to care a little bit more about your job.

There is the iron you need here! Thanks guys. This is the place where you can relax and unwind. We live in a time where everything has long been rotten in lies and flattery. In this room you will find everything to work with your physical and mental mood. I like this network for their simplicity and classics. Nothing superfluous, just old school and motivation to achieve results. I found here what I was missing. I just really want to be let in with my subscription to Black. Thank you.

I was thoroughly disappointed with my brief experience going to this gym. I went several years ago when it opened and it was better. I decided to try it out for a secondary gym. Just going a couple days a week. I signed up for the month to month because it was $1 to sign up which made way more sense than they’re super expensive day pass, and then all of their equipment is really old and worn down. Missing screws and loose or broken, I was not impressed with the equipment at all with as much money as they make from what they charge people you would think that they would update their equipment.. I decided to cancel my membership on October 2 or 3rd and I had to go in person and fill out a form to cancel it. I had just been charged $43 for the month-to-month membership that I signed up for and then they told me I was still going to be charged again on Oct 25th for another month because I didn’t give 30 days notice. So then I was expecting another $43 charge and I got an email saying that it was going to be $75 so I went into the Gym again to inquire why I have this $75 bill. They informed me that there is a yearly fee of $53 plus the $43 that they are still gonna charge me after I canceled and if I didn’t pay it, they were going to send it to collections! So I had just to pay $97 to cancel my gym membership. This was very deceiving of Golds Gym and I do not recommend getting a gym membership with Golds Gym. I will never go back to Golds Gym

I work in other states due to my job, but my home is in this area so I always come back to this gym. First time I’ve ever encountered a collection agency coming after me for unpaid gym membership when I had cancelled back in april/may IN PERSON due to relocating again. When I called and asked to speak to the manager, the associate working stated GM Tim was unable to come to the phone but said he would call me back within 24 hours. A month later and nothing. My wife who still lives in the area went to the gym and Tim refused to speak to her as well about this situation. I know he’s new because the last GM that was there was friendly and attentive and he would’ve never done this sort of thing. Very unprofessional. To say the least I will never come back to this golds gym. I’m having my wife cancel her membership as well and go to a place that is actually managed by a REAL manager.