LA Fitness

We love the three lane 25-yard pool with clean and nicely tempered water at 84 F degrees. Great for lap swim since the lanes are much wider than let’s say at YMCA or other public pools. Plus spacious whirlpool and wet and dry sauna. Of course, a lot of machines for workout, even that’s not my thing. However, I watch people on Matrix elevators go to workout heaven, while dipped up to ears in the bubbling water. The whole wet area is exquisitely clean as well.

Ms Dupree operation manager was made aware of problems including it not limited to: no paper towels, no sanitation wipes and dirty/unsanitary conditions. Instead of addressing the issues, she turns it around on me and tells me that she’s not worried about it doesn’t bother her and goes on and on about all kinds of crazy dramatic stuff. She finished off by saying that I didn’t have to come to this location if I don’t like it exactly the opposite attitude needed to be a good operations manager. Ms Dupree’s combative, and argumentative disposition definitely makes me feel unwelcome here it’s the closest one to me, but I will definitely make it a point to start going to another location Update try to get in touch with the regional Director, but evidently they forwarded the information to the Director over this area Upon talking to her, it was clear and evident that she was totally going to cover up for Mrs. Dupree. Apparently, the operation manager can talk to customers, however she wants with immunity But I will follow Mr. Dupree advice and go to another location where I don’t have to deal with drama, dirty looks or be insulted. Really like the people at this location, but I look at my gym as a place to recharge and unwind not to deal with drama Update 10/30/24 Still no wipes to disinfect equipment. This time I didn’t inform ms Dupree because it is obvious that she knows and could care less I will quote her “some people don’t use them”. lol what a joke

The gym is decent. Has lot of options and equipments. The only feedback will be to have couple of extra lifting zone. Bathroom and facility is in good shape. Maintaining the hygiene if dual responsibility of the members and the management.

Edit: They now close their doors at 7pm on weekends. Well, technically it’s 8pm but if you arrive at 7pm they won’t allow entry. That was the icing on the cake as to why I’m giving the gym a 1 star instead of 2. If they’re short staffed, maybe they should figure out why the employee retention rate is the way it is internally without bleeding their issues on to the their paying customers. Honest feedback as a member for about a year: I was expecting the club to be a lot nicer and bigger for it being located in Sienna. This goes out to management. The layout of the gym was poorly planned out, it's TOO small for the amount of people they're trying to get in there. The equipment isn't so great here either, only two squat racks, one row of weights, one smith machine, barely enough benches. The cardio machines take up a majority of the space. There are so many empty large rooms that are not being used in that facility which could hold more equipment for the members. Everyone here looks so unmotivated to workout and I just don't look forward to my workouts here but unfortunately it's my only option at the moment. The plus side is, the new workers are kind and sweet, I hope they stay around longer that the last set of employees. The restrooms and the ground floors of the gym are kept relatively clean. I wish they did have better sanitary stations as I feel the hand sanitizer and the moist towelettes are cheap.

The people that go to this gym are super nice and sweet but the management has to go. Kizzy Dupree has the nastiest attitude I’ve seen any manager have at a gym. She’s always giving dirty looks and is not friendly. I have no idea how she’s even a real estate agent too. The quality of this gym has gone down and many times there are no cleaning wipes in any of the wipes stations. LA fitness needs to look into this location if they want it to improve. Their own inside management is what’s causing the downfall of this place.