TOCA Soccer Center Keller

The staff is always pretty friendly. We have multiple events per week at the Keller location. I have an adult indoor league that I play on, my son has a kids indoor league he plays on and he also does 1on1 training, so it seems like we are always there. For kids and training, I think it’s a great place. My only gripe is the field size for the adult leagues has gotten smaller. Previously the adult field was larger, but after their remodel the fields are all much smaller. It’s more like futsal, which for the adults just meant smaller teams (5v5 vs previous 7v7) and possibly less play time depending on how many people are on your team. Overall, still a fun place.

The couches are AMAZING!!! I am really impressed with this place. I purchased a groupon for 8 classes and didn’t plan on continuing but my daughter’s soccer skills have dramatically improved and she loves going. They have different packages to pick from: once a week-2x a week-unlimited. You get to choose the days that work for you and if you have to cancel they can usually move to another day. I definitely recommend this place!

**Opinion Regarding TOCA's Recreational League for 2014 Players** After three months in TOCA's so-called recreational league for 2014 players, I must say this has been the most challenging and unfair season my team has ever experienced. The root of the problem lies in poor management by the facility’s manager, Karen. We raised red flags from the start of the season, but she always provided excuses. If it wasn’t about having new staff, it was about not having an assistant, and when she finally hired one, the assistant couldn’t start until January—an illogical delay. The most significant issue, however, was the lack of security and adherence to the protocols TOCA claims to uphold. From the beginning, it became clear that some clubs in the recreational league were rotating their teams and players, even allowing older players to compete. This often created a dangerous imbalance of physicality during matches, resulting in injuries to our players. TOCA does not have a reliable system to verify the identity of players. They rely on the goodwill of parents and coaches to check in at the front desk, but they don’t ensure that the players on the field or bench match the roster. While this task is listed as part of the referees’ responsibilities, TOCA referees consistently failed to enforce this rule. When we raised these concerns, Karen requested evidence. In one game, we noticed another team with about 20 players, many of whom looked older. We reported this to the on-site manager, who printed the team’s roster and verified the players after the game. As suspected, not all the players were on the roster, and some had played illegally. Other parents from different teams confirmed this had been happening consistently, with the same team bringing up to 24 players when their roster listed only 14. The on-site manager declared that this game would be forfeited due to cheating. After this incident, Karen remained silent for a week. When I followed up, she claimed it was "under investigation." The investigation concluded, but the team in question faced no penalties, continued playing, and retained all their points. For two months, Karen sent me over 10 emails and made several phone calls pleading with me not to post reviews or comments about these issues. Now, she refuses to provide an update on the investigation via email and insists I come to the facility for a verbal explanation. This behavior makes me believe she doesn’t want to leave a written record that could expose her mismanagement. I expect she would provide a verbal excuse, blame a "system error," and brush the matter aside. While TOCA's recent renovations have improved the facility aesthetically, the same cannot be said for its administration. The problems that existed when this facility operated as Blue Sky still persist. My parents and I leave this experience feeling deeply disappointed and disillusioned with the lack of fairness and accountability for our players’ development. Please do not contact me unless it is to provide a clear explanation of why a team caught cheating by your own staff faced no consequences.

After three months in TOCA's recreational league for 2014 players, it is clear that this has been the most difficult and unfair season for this team. The main issue was poor management by the facility’s manager, Karen. Concerns were raised from the start of the season, but she always had excuses. Sometimes it was because of new staff, and other times she said she didn’t have an assistant. When she finally hired one, the assistant couldn’t start until January, which made no sense. The biggest problem, however, was the lack of security and enforcement of TOCA’s rules. From the beginning, it was obvious that some clubs were breaking the rules by rotating players and even allowing older players to compete. This caused an imbalance during games, making it unsafe for younger players and resulting in some of them getting hurt. TOCA does not have a reliable system to check if players on the field match the roster. They expect parents and coaches to check in at the front desk, but no one verifies if the players actually belong on the team. Even though referees are supposed to handle this, they never do. When this was brought to Karen’s attention, she asked for proof. During one game, it was noticed that a team had about 20 players, some of whom looked older. This was reported to the staff, who printed the roster and checked the players after the game. It was confirmed that not all the players were on the roster, and some had played illegally. Other parents also shared that this team had been bringing up to 24 players to games when their roster only listed 14. The staff said the game would be forfeited because of cheating. After this, Karen stayed silent for a week. When asked for an update, she said the matter was “under investigation.” The investigation ended, but the team faced no penalties, continued playing, and kept all their points. Over the next two months, Karen sent multiple emails and made phone calls asking not to post reviews about these issues. Now, she refuses to provide updates via email and insists on discussing the matter in person. This makes it seem like she is avoiding putting anything in writing that could show her poor management. It is likely she would only give an excuse and blame it on a "system error." Although TOCA recently renovated its facility, improving its appearance, the same cannot be said about its management. The issues that existed when it was Blue Sky still remain. Parents and players are left feeling disappointed and frustrated by the lack of fairness and accountability in what should be a supportive environment for player development.

Great facilities, high-quality artificial turf, high-tech machines and very good, professional coaches, with personalized training for your child. In short, we loved the place. Individual classes are perhaps a bit pricey, almost like an investment if you intend your child to become a pro in the future :) Totally recommendable... if you are willing to pay for it. Perhaps the multi-kids clinics are the most balanced option.