Life Time

Absolutely amazing gym and amazing equipment. But the staff at the front desk at night literally suck man. I tried adding my family member to the gym membership and they did everything to just make it an absolute nightmare of an experience. Firstly they claimed we weren’t even family? Then refused to help us through the app. If I’m willing to pay for my family membership I believe it shouldn’t be such a stupid unnecessary tedious chores. This gym has been an amazing gym to me but the night shift front counter people are absolutely the worst if you expect to have questions about adding FAMILY members to family pass. Besides that amazing gym amazing employees Amazing people who also attend. Just the night shift front counter wants to make their job way harder tedious and overall stupid then what it needs to be and they are fully aware of it

I’ve been a loyal Lifetime Fitness member since 2018, but my recent experience at the Champions location has left me extremely disappointed. When transferring my membership back to this location, I was met with unnecessary hurdles just to get started. Once I managed to restart my membership, I was shocked by a significant price increase, which they claimed was due to switching locations. This makes no sense to me because the club level at Champions is identical to the Lifetime Atascocita location I came from. Nothing has changed to justify such an increase. On top of that, I was provided a phone number for the corporate office, but it’s nearly impossible to get a hold of anyone. I’ve tried calling multiple times without success. This lack of accessibility and customer care is incredibly frustrating. I am honestly in disbelief at how Lifetime Fitness has handled this situation. It’s upsetting to see how much the company has changed, especially after being a committed member for so many years.

This place is the most ghetto lifetime, if you have the ability to go to a different Lifetime you should, let me start off by saying that the kids daycare is very hot. Most of the time the AC is broken I go about five days a week and out of those five days at least three days my daughter is drenched in sweat and I usually go in the mornings when it’s not too hot I always ask the staff what’s wrong with the AC and the only answers I get is that they’re working on it. I have been going to this facility built for about five months and I get the same responses, now in terms of the gym equipment they’re always working on the cardio machines because there’s always some that are broken. Posted a picture of the leg extension machine which hurts if you’re wearing shorts it’s leather so as it starts cracking, it starts to hurt your skin. They don’t have conditioner or lotion or many of the other toiletries like the other Lifetime locations, sucks that every time you ask the manager, he will take it up to Coorporate and I guess Coorporate isn’t listening because this place sucks. The only great thing about it is the staff at the daycare and that’s what keeps me in that gym because there is no other gym in the area that offers such great childcare. But for $200 a month you would think that this place would be better.

Place is good in general but needs to have better upkeep. The lockers are dirty and some look like they haven't been cleaned in months. Some of the equipment seems pretty old. The cleaning stations sometimes don't have wipes. The pickleball courts are pretty clean and look new though.

I recently visited Life Time with a family member who brought me there, and I was interested in getting a personal trainer. Unfortunately, I had a very unpleasant experience with a guy named Kyle. I had a question about personal training, but Kyle was incredibly rude and acted like I wasn't even there. He made me feel unwelcome and disrespected. We tried reaching out to the general manager, Matt, but he hasn't responded at all. Because of this experience, I would never consider buying a membership at Life Time.