24 Hour Fitness

This gym is awesome! The manager Britany is so nice and I love the pool. Miguel was also nice enough to introduce himself and offer personal training! Angel let me know to write a review.

I’ve been going to this gym for the past 10 months. I really enjoy the people and atmosphere. The workout equipment (strength training machines, rowing machine and stair master) work well for my needs. The basketball court is a great plus. It’s cost effective and I live close by, so this is a great gym for me. Angel did a fantastic job today helping me navigate different membership options to enable me to bring a friend with me to the gym. Friendly and helpful employees makes such a huge different for the customer experience.

I joined this gym as an additional option to Planet Fitness, hoping for a convenient location closer to home. While the staff is friendly enough, the facilities leave much to be desired. The equipment feels outdated, as though it hasn’t been upgraded since the 1990s. Compared to other gyms like Planet Fitness or Gold’s Gym, I’d be willing to pay a bit more for modern fitness equipment and a better overall experience. Unfortunately, the men’s locker room is especially disappointing—it’s poorly maintained, has an unpleasant smell, and could use serious attention.

--10 Don't go to this gym! The place is filthy, the GM is the worst. The equipment is falling apart and the mats smell like body odor. The floors are filthy and management is negligent and apathetic. They expect members to do their jobs for them. Too bad there's not a negative number.

I love 24 Hour Fitness Willobrook. The gym is clean and friendly atmosphere. Angel is so sweet and helpful. She always helps me and my buddy have a great workout 🏋️. Highly recommend. I will be back and bring more friend.