24 Hour Fitness

It's rare these days to see a 24 Hour Fitness membership card, but I still have mine. Just this morning , I walked into my local 24 Hour Fitness to renew my membership. The familiar sights and sounds brought back memories of countless workouts and personal milestones achieved within these walls. As I handed over my card, I couldn't help but feel a sense of pride and nostalgia. The staff welcomed me with warm smiles, and the atmosphere was buzzing with energy. The facility was as top-notch as ever, with state-of-the-art equipment and clean, spacious workout areas. Renewing my membership was a no-brainer. The support and community at 24 Hour Fitness have always been second to none. Whether you're a seasoned fitness enthusiast or just starting your journey, this place has something for everyone. So, if you’re looking to get yourself and your mind fit, come check out 24 Hour Fitness. It’s more than just a gym; it’s a place where you can push your limits, achieve your goals, and become a part of a vibrant fitness community.

I was exploring different gyms because I wanted to transition from home workouts back to a gym. Having grown up seeing this gym, I always thought it was one of the nicer options in the area, so I was excited to check it out. When I arrived, I mentioned that I had a 3-day pass, but the manager’s response completely threw me off. He asked, “Why do you want the 3-day pass?”—a question I found odd and unnecessary. He then followed up with more questions, like whether I’d been to this location or others before. At that point, I was confused because it felt like they were questioning my intentions rather than welcoming a potential new member. I had to provide my ID so was the interrogation needed? Once inside, I was even more disappointed. The gym’s interior gave off a bleak, almost institutional vibe—it reminded me of what I’d imagine a jail to look like. The bathrooms were in terrible shape, with broken tiles and a strange sewer-like smell coming from the ladies’ room. Broken toilets that wouldn’t flush the first time. The equipment was shockingly outdated and completely run down—far older than what you’d expect in a modern gym, ESPECIALLY 24Hour Fitness. To my surprise, they didn’t even have basic staples like a Smith machine or a hack squat machine. The sauna was also in poor condition, and the overall atmosphere was lackluster. I planned to check out the steam room the second day but to my surprise (not really) it was out of service. While I appreciated seeing an older crowd actively working out, I couldn’t help but think that even my little cousin’s high school gym has better, more up-to-date equipment than this place—and that’s a public school. Overall, I wouldn’t recommend this gym unless the membership fee was drastically reduced to something like $5 a month. The outdated equipment, poor maintenance, and lack of welcoming customer service make it hard to justify joining.

Although I am not consistent with my workout routine, it seems every time I come, several  machines are out of service! For 15 years, I've made my payments on time without interruptions. Additionally, I have been an otherwise, agreeable, and non-problematic patron. But I am tired of the bare minimum service this location gives its customers. In addition to the downed equipment, the machines are filthy,  you all have reduced the # of cleaning spray bottles & paper towel stations for guests to wipe down the equipment, and the location is no longer open 24 hours! There are plenty of other fitness centers who offer much better service, clean and well-lit work out areas, extended hours of operation, and better & newer equipment; and they're doing all this at a much better price point for members. I have complained to on-site management, emailed a district manager who never responded, and even posted my concerns on Twitter (X), but still, the equipment remains inoperable. I hate to change, hence the reason I've been with 24 for so long. But it's time that I move on and give my $$ to a center who truly strives to provide top-tier customer satisfaction!

Great gym, the critical reviews are hilarious to read through. Yes, some of the cardio machines do not function, but unless you're going to this gym SOLELY for the cardio machines, then this shouldn't be an issue, as there's still plenty operational cardio machines available, even during the busier hours of the day. Also saw a lot of reviews complaining about the cleanliness of the weight machines, considering the age of a lot of the machines, they're arguably in good enough condition, they work fine and aren't nearly as dirty as some of the critical reviews suggest. This is a commercial gym that charges 10 bucks a month at the lowest, seems like a lot of the lowest reviews are just people who went with too high of expectations. If you've been to any other commercial gym (Crunch, Planet Fitness, Fitness Connect, etc), then expect the same level of quality.

If you want only a gym, it's great, but the amenities 👎🏾Been a member since April 2024 and the hot tube hasnt worked since my initial day. Steam room has been broken for the last 6 weeks leaving only the Sauna working which gets booty packed. Men's urinals broke