Planet Fitness

Wow, what a great gym. I’ve been dropping in at a lot of different planet fitness gyms and this one hands-down has the most TVs and the most running elliptical treadmill exercise devices than any of them that I’ve seen. Maybe it’s just the way it’s laid out but it looks huge really awesome. Not crowded at all even during peak hours. They do have the 30 minute workout zone that seems to be pretty updated and nice. They do have the updated stretching areas with abdominal and hip machines which is really great. Also, probably the most machines I’ve seen out of all the gyms I’ve been to for planet fitness. The facility was very clean and it looks like it’s been here for a little while some of the equipment was older style, but very functional and very clean. The staff was very friendly and helpful. The energy drinks and waters are as it should be not expired clean And fair priced. The Jim location is just right off of a Kroger‘s and off of two major roads with an abundance amount of parking due to it being attached to so many other businesses makes it easy to find a parking spot and not have to park your vehicle where it’s not visible from the gym. The restrooms were very clean and up-to-date showers seem like they have been updated newer type doors not just a drapery hanging and the locker room was very clean plenty of lockers all in all just a nice bathroom and locker area better than a lot of others. The only downfall I found was that the black card spa area was closed due to renovations, but I’m sure they’ll have that up and going as quick as possible and I look forward to coming back and checking that out. All in all one of the nicer and bigger planet fitness gyms I’ve been to Definitely worth a dropping in if you’re in the area.

Update: now being charged 3X what my membership was and being held hostage that “we don’t cancel memberships by email or phone, you have to drive here and cancel or mail us a letter”. I never agreed to pay $92/mo! My membership was $35!!! My Texas Family Fitness membership was transferred to Planet Fitness. Planet Fitness has no childcare offering, which is not at all the SAME as the services I had at Texas Family Fitness. Because the personal training sessions were predicated on me being able to pick up my daughter from school and take her with me. So, I called. Because I had invested $500 in personal training sessions I didn't receive (the "new manager / scheduling coordinator" was new, and then she was out of town and then she was in training - but I wouldn't lose them! GUESS WHAT) and then there was the membership fee I was charged on 12/15...the notification my club was closed came on? 12/16. 12/17 we were notified by Planet Fitness (and this is the one I was unfortunately transferred to - not the one closest to me, as I was promised) that our memberships were virtually the same. And then there was a note at the bottom: No childcare of any sort is provided. Then, I can't use it. So, I called. The billing people had "no idea" what was going on, but they'd get back to me. 12/31, I was charged again. Um, hello, for what? So, I called again today 1/2, and spoke to someone who basically told me Texas Family Fitness doesn't exist as an entity, and (wait for it): 1 - my contract allows them to just start charging me for the Planet Fitness membership (fine print, supposedly, according to the rep) 2 - they can't do anything for me, all I can do is dispute my CC charge (for the personal training I never received) 3 - I can't cancel my membership to the FACILITY I NEVER SET FOOT IN w/o going to that club's location and terminating my membership on site. WOW. Here you go, friends, don't you just want to run right out and be a member, now?

Up until Texas Family Fitness in Garland closed, I would not discover Planet Fitness. I like TFF, that's why I stayed w/ them for 5 yeads. But PF is amazing, it's so comfortable, bright & lots of better machines. Staff are wonderful. I'm starting to enjoy & feel comfortable.

Most unprofessional planet fitness location i've been to. Planet fitness charges me twice a month and then some months it charges me late im not sure what's up with the system anyway long story short employees asked me to pay before my workout or else i can't work out. young lady at the front desk lets me workout anyway then a young man kicks me out minutes later i've been with planet fitness for years and they had never treated me like this till today at this location

I had some issues at first, but after contacting the gym Andrew and Danny helped me. I came in person and they explained stuff better. Chill atmosphere.