Planet Fitness

Paying for black card and 5 out of their 6 massage bed/chairs don’t work properly. Not to mention how many machines have been broken for MONTHS. Save your money and go elsewhere.

They only get one star because they will not allow me to assign zero. I am here to cancel my membership because I moved out of town. I was told that I could not cancel over the phone (this is not true you can cancel by letter) and I would have to come in in person. And now I was told that they are requiring me to pay more before they will cancel. I will never have a membership with Planet Fitness again. Instead of spending time with my family, I am trying to deal with this. Can this count as my letter to cancel my membership since the young lady (Joline) said she would not?

Had to redownload the app and couldn't find my barcode. I tried calling my home gym but no one answered the phone in the past hour. I think it's easier to just call corporate and cancel my membership.

10.28.24.???????AMAZING THAT EVEN AFTER INITIAL REVIEW I CONTINUE TO FIND RR TORN UP STINKING AND YET AGAIN NO SOAP.....HOW IS THIS POSSIBLE??? ...I have seen a steady decline in the gyms maintenence and restroom cleanliness. Faucets that don't work..no toilet paper in stalls..dirty restrooms.. and the worst no soap in dispensers.What the heck has happened? Ownership needs to shake things up with management. I have seen this decline BTW at pendale..Joe battle..and North East location. They need to take a lesson from the PEBBLE hills Gym. The manager there understands the importance of cleanliness! Someone is forgetting we have other OPTIONS🤔

Nice gym but they have one particular staff member (Susy) that is very rude and makes the experience for any help or clarification horrible.